Sulzer Infra Case Study

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A cross culture knowledge transfer:

According to Sulzer Infra Company, if there are differences in linguistic and culture background, it is very difficult for an organisation to create an effective international team and to make sure that all the team members are cooperatively communicating with each other (P 183). It was found in the case study that there was no such tradition in the company of cross border exchange of ideas, experience and sharing of information related to company (P 186). For an example as a head of Sulzer Infra management explain that the British employees had a problem of being sharing with Germans and the same found with Germans too. As we all know multicultural business perspective helps in promoting education, culture
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The key challenges of Sulzer Infra are cultural differences and language barriers which are important facets for an effective communication in any company. The good thing was that when they held a seminar they have interpreters to translate English into national and local languages understand by managers from different locations (P 199). For an example, the P-team members and know –how Ring create communication and co-ordination throughout the company at large are selected on inter-departmental basis and cross hierarchical basis. The communication is the key element by which Sulzer Infra can make better access between headquarters and subsidiaries for transmitting knowledge, skills, ability and commercial and technical information. For an example: working together can facilitate communication process easily as seen in P-teams and the Know- how ring as they create communication and co-ordination structure for distributing new knowledge throughout the company. There is one negative point in Sulzer Infra company was a language barrier. It was an inter communication and inter culture sharing problem in a business. Although there was language problem, Sulzer Infra considerably emphasise on team work, which is exemplified in a company motto ‘one winning team’. It brings involvement of people from different country and provides opportunities to meet new people within the company and promoting cross border co-operation. The example is use of pictures and paintings to communicate, understand and sharing of information with each other. (Non-verbal cues are

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