Strak Case Study Of Unitrak

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Introduction According to Brown, C.V., Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), MidSouth Chamber of Commerce (MSCC) is a member support, non-profit organization that deals with state government on behalf of local business policies. In the early 2000’s, the MSCC, became the most powerful advocacy organization for the business community under the new leadership of President Jack Wallingford. As the growing demands of members and employees were increasing, the MidSouth Chamber of Commerce (MSCC) has decided to update its computing systems. The management then decided to consolidate their systems to AS/400 based system called UNITRAK. Ted Vassici has supported the systems for a significant period before Simon Kovecki was hired by MidSouth Chamber of Commerce (MSCC). Simon Kovecki was in charge of implementing this new system, but he ended up with failure that left MidSouth Chamber of Commerce (MSCC) with lost data on the old systems, and an inoperable UNITRAK system. This case study illustrates the problems that MSCC went through after acquiring the UNITRAK system. Summary According to Brown, C.V., Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), Jack Wallingford, who was the President of MSCC, taught of appointing a new person who could help for the growth of revenue in the organization. Leon Lassiter who has no information technology background has taken for this task. He began to recognize the problems and complexities with the system conversion. Lassister felt that there were problems with MidSouth’s whole approach to the management of info... ... middle of paper ... ...n organization. 3. Hire an senior IT professional who has experience in various system functions like maintaining backups and migrating the data. 4. Fire Kovecki and Hedges from computer operations. They do not have enough experience, not motivated and did not pay enough attention to the new system. Conclusion MidSouth Chamber of Commerce is an organization that rely heavily on their information systems. Lassiter, Hedges and Kovecki who has no information technology background were taken into computing operations. Introducing a new system is not an easy task until an organization has senior IT professionals and backup plans. In the end, it was the lack of proper management and lacked intimate knowledge of information systems made them depend on outside persons to make decisions that caused all these problems.
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