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Assignment 1: Starbucks’ Strategy
Assignment 1: Starbucks’ Strategy
business strategy of starbucks
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Recommended: Assignment 1: Starbucks’ Strategy
Customer desire and preference significantly influence the amount of competition each coffee company has with one another, so each company, including Starbucks, is trying to expand menu options and store locations to better serve a greater customer base. Starbucks opened up approximately 30 years ago and has experienced extraordinary growth and success. It is considered the go to coffee shop to work and socialize, corresponding with the company 's marketing approach. Starbucks has aimed to create a place for consumers to stop between work and home, and created concepts for locations that provide customers with a relaxed experience and atmosphere. This tactic has been extremely successful, as evident by Starbucks’ revenue of approximately 18.5 …show more content…
However, there are high entry barriers for the specialty level or big league/chain players. Overall, there is no significant barrier of entry for coffee industry due to low entry and exit cost. Everyone who is interested in the coffee industry may start selling any kind of coffee at anytime and anywhere, thus entry and exit cost for the coffee industry is relatively low compared to other industries, such as agriculture, manufacturing, and real …show more content…
Starbucks coffee has price elasticity, but not to the point in which the demand will be significantly affected by small changes in the price. Since Starbucks is a dominant player in the competitive coffee market, it has significant pricing power as it has acquired a relatively loyal crowd of customers over the past years. Starbucks was designed as a place where people could meet that was between home and work, which is a social strategy secured with the sale of an addictive product, giving it pricing power. Therefore, Starbucks does have control over the prices they are able to charge for their product, which is relatively higher than most other coffee sellers such as Tim Horton 's and McDonald 's. The reason that Starbucks is able to charge higher prices for coffee is that they have differentiated their product from all others by not only offering premium coffee, but also providing a complete coffee experience. If Starbucks were to lower their prices, profitability would decrease as costs would remain the same, but revenue would
The company’s founder and CEO, Howard Schultz, has been successful in creating Starbucks into something that we didn’t really know we needed until we had it. He has meticulously crafted a brand for the company that adds a psychological value to its offerings. Thereby, when you buy a cup of coffee at Starbucks, you buy an experience. The somewhat quiet, not-so-rushed atmosphere along with dimmed ambience and friendly staff found at Starbucks’ stores add a feel-good factor to your purchase. As a result, people are willing to pay a premium for coffee at Starbucks even if McDonald’s were running a promotion offering free coffee. The premium prices translate to superior margins for its investors.
There are several factors that were the framework for Starbucks successes. One major factor was that they brought back the trend of coffee drinking. With this vibe established that they were able to charge a premium for every cup of coffee - everyone wanted to go to Starbucks! Along with the trend that was created, they had great customer loyalty, with their best customers visiting up to 18 times in one month. This customer loyalty was no mistake, as one of their mantras was to create an experience and always say yes to the customer. They really were striving to be the Ritz Carlton of coffee.
Starbucks is one of the largest coffee franchises in the world. With over 26,000 stores in 64 countries, the company has the right to brag about this. One of the problems which Starbucks is currently being faced with is the brand being watered down by over expansion and a too diverse product mix. With McDonalds and Dunkin Donuts entering into the specialty coffee market, Starbucks needs to alter the path which it is going in order to remain competitive in this industry.
Bulgaria is considered for entry largely because of the strong economic growth it has experienced as a result of entry into the EU, with strong growth being experienced in the years prior to entry (Emerging Europe Monitor, 2007). However, the coffee market in Bulgaria has been developing long before this, with Business Eastern Europe (1999) reporting on the Israeli company Elite’s launch of coffee into the Croatian market in November 1999, following successful operations in other Eastern European countries including Bulgaria.
The purpose of this paper is to describe the attributes of the Starbucks Chai Tea and energy drinks in detail. The pace at which this product will move through the product life cycle will be described as well as the factors that will impact its movement. Also, details on how the product life cycle will impact the marketing of the Chai Tea and energy drinks will be identified. The positioning and differentiation strategies for this product will be identified. The appropriate price strategy to be used will be described.
The retail environment is filled with competition creating a need for each individual establishment to offer its customers more than just a product. The producers of the product have to provide an experience in addition to the product, an experience that creates loyal customers and encourages repeat visits. Stores, such as Starbucks, have capitalized on this idea and have expanded from 1 store in 1971 to over 11,784 locations as of July 2, 2006 (Starbucks Coffee, 2006). The coffee sold at Starbucks is perceived as a premium coffee and the price charged for this product is much greater than the price charged at other locations. The question is what warrants this price difference, and why are consumers willing to pay more for Starbucks coffee
Starbucks Coffee, Tea, and Spice opened its first store in April 1971 in the Pike Place Market in Seattle, by owners who had a passion for dark-roasted coffee that was popular in Europe, but hard to find in the U.S. (Harrison et al., 2005; Venkatraman & Nelson, 2008). The company’s mission was to provide Seattle with the best access to dark-roasted coffee, and sought to educated customers about the product. As a matter of customer education and acceptance of the product, Starbucks grew and expanded into the successful domestic market it is today. Much of this success can be attributed to a focus on the total customer experience and s...
Overall, how satisfied are you , with [PRODUCT/SERVICE]? Please answer using the rating scale where (5) means "extremely satisfied" and (1) means "very unsatisfied."
Starbucks started in 1971 as a single coffeehouse in Seattle. Today, it's the world biggest espresso retailer, with more than 19,000 areas in more than 60 nations. The staff, known as “accomplices” inside the Starbucks and “baristas” to people in general, offers more than two some espresso consistently and are at the heart of what Starbucks calls "the Starbucks Experience." Competitors would have financial specialists trust that Starbucks is offering barely unrivalled espresso at a preposterously high cost. In any case, Starbucks may contend this is a biased perspective of its business (O. C. Ferrell, 2012).
Starbucks is an international coffee house and it was created in 1971 when they opened the first store in Seattle, Newcastle. Currently, they own 21,000 stores in 65 different countries of the world, and their passion for the great coffee, excellent service and community interaction exceeds cultures and languages (Starbucks, 2014). This company is the number 1 brand coffeehouse chain in the world due to the best roaster, marketer and seller of speciality coffee. Its main slogan: “Our mission: to inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” (Jurevicius, 2013).
Starbucks primary business is that of selling high premium coffee. They have been able to cater a specific product to a specific demographic. Specialization allows for the Starbucks company to deliver great quality and continue to maintain their customer base. Although there is a great amount of coffee flavors the coffee bean is still the constant ingredient in the great tasting coffee.
Starbucks is a front-runner in the coffee market of today. They are known for their delicious coffee drinks and teas, but they are also known for their high prices. Yet, Starbucks is still one of the top coffee distributors in America. According to USA TODAY, “some 30 million customers visit Starbucks nationwide each week, shelling out $3.50 – $4.00 per trip, on average”. They continue to explain how “Starbucks makes it seem so normal to pay this price for a cup of coffee”. With their prices already on the more expensive side, people will now be pulling an extra eleven cents out of their pocket for their famous cup of joe. It doesn’t seem like a lot now, but eventually that extra change will add up. Why does Starbucks need to raise their ALREADY high prices?
I think the reason Starbucks is what it is today is because they listen to the customer. If they did not, they would probably lose business and customers like me. Another way would be if their coffee quality changed making them lose their customers to competition. Their coffee flavors and seasonal beverages make them very popular around the holidays and losing that variety or quality of the coffee would get rid of almost every customer completely. As well as their always new flavors and themes. People get bored with the old stuff and are more likely to try something new. I always love trying out new beverages from Starbucks and would be bored if I stuck to just one flavor each time. This is just a few ways of how Starbucks could lose customer including
As mention earlier Starbucks has many opportunities of which it can take advantage. These include a joint venture with McDonald’s, where the restaurant giant would supply its customers with Starbucks coffee. Another is the bottled Frappuccino product that Pepsi and Starbucks have created. This has had a very positive response in the test markets and posses to be a lucrative option. Starbucks could also look at the vertical integration possibility of producing its own beans. This could prove to be very successful if they can capture a significant amount of the production they could become a price setter in the coffee commodities. Also because small coffee retail outlets are so trendy it is possible for them to set ...
One could argue that this could be imitated by competitors but it also is very costly. Another strategy is their strategic alliances and acquisitions such as Teavana (Tea), Bay Breads, Evolution Fresh, and many more. Their acquisition strategy has known to be very horizontal. This gives Starbucks the ability to effectively leverage their cornerstone product differentiation strategies by offering a premium product mix of the highest quality beverages and snacks. Starbucks’ goal is to provide each and every customer with a unique “Starbucks Experience” excellent customer service, and well maintained stores which in turn translates to a high degree of customer loyalty. Its HRM value-based approach is for building strong internal and external relationships with suppliers which helps its deployment to international markets, horizontal integration, and organic expansion across the world. Starbucks is known for its high knowledge employees. Human capital is the main asset for most companies and they are provided with great benefits, stock options, retirement accounts, and competitive pay. Good human capital translates into great customer service. I talked to my friends about working at Starbucks and they both said it