Stakeholders And External Stakeholders

A Stakeholder is anybody, be it an individual, group or business, with a vested interest in an organisation. On organisation can determine its stakeholders by considering who and what is affected by any of their business activity. Understanding who you work with and for helps to build strong relationships and ultimately, will help in achieving organisational objectives. Reputation is very important and can be very hard to achieve, but easily lost; people are more willing to listen to organisations with a strong reputation where trust and communication is effective. It’s important for organisations to understand who their stakeholders are and what their needs are as they are one of the main factors that will determine and effect whether the

For some, the organisation’s finances will be the most important. For others, innovation and leadership will take greater priority. And for others still, an ethical approach to business will top the list. These needs and expectations will depend entirely on the perspective of the stakeholder groups involved and the needs of internal stakeholders differ to those of external stakeholders. Primary stakeholders are those who have a direct interest in an organisation and secondary stakeholders are those who have an indirect interest. Internal stakeholders are within the organisation such as employees, departments, Chief Executive and external are groups, businesses or people who are not directly working within the organisation but are still affected by decisions made by the

Benefiting the Communities we serve
There are numerous stakeholders involved in all aspects of services that are delivered and CPG is also keen to engage new working arrangements which will result in better care. The aim is to introduce 5 new working arrangements resulting in better care, continue with 8 positive press stories per quarter, 5 nominations for national awards per year and representation at 1 international event per year, which will be monitored by the designated lead.
Skilled People, Proud to belong to Care Plus Group
It is recognised that staff are CPGs greatest asset and therefore understand how important that they are fully appreciated and that their views are heard and taken on board. The goal is for the following to be achieved via the Staff Survey and the Volunteer Focus Groups:
• Staff survey – do you feel that there is fair and effective leadership in place across CPG? 90% by 31st March