Spier's Travel Agency

1682 Words4 Pages

Abstract

An organization functions from the mission statement and the organizational structure. These functions helps to make a company move smoother within departments, which is assigned to individuals that are responsible for overseeing that part of the organization. The organization is responsible with living out the purpose of their mission statement. The organizational structure reflects from the operative goals to help the organization function accordingly. Operative goals according to Daft, “are performance goals, resource goals, marketing goals, employee development goals, productivity goals, and goals for innovation and change” (p. 63-4), in which the Spier’s Travel Agency follows by in operating the company.

The Organizational Structure:

An Understanding of the Complexities of the Environment within an Organization

The mission of Spier’s Travel Agency is designed to have an outstanding quality of professionalism and the utmost customer service. Also, to provide the magical experience of traveling of the desired customers. We are dedicated in helping our customers to have the best experience at their dream location at a low-cost. At Spier’s Travel Agency, we are confident that we can provide outstanding customer service to all costumers at all levels.

The Spier’s Travel Agency reflects on five important task within the company. Those task are as follow, outstanding customer service, great relationships with our clients and employees, the quality of time management to provide the clients with their dreamed vacations, to provide low-cost rates, and overall happiness and satisfaction. All these goals are acted upon to provide the needed services and to accomplish the facts that are stated within the company’s mi...

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...ws. With this company there is a great need to have a form set structure in order to continue with a success growth progress. The models of the organizational charts that were examined shows that there is room for growth as the company lives up to the goal, purpose, and mission of the agency. Spier’s Travel Agency has its structures where there should be little to no room for mistake, but there is no structure where mistakes would not happen within the company.

Reference:

Daft, R. L. (2008). Organization and Organization Theory. Organization theory and design 10(16). Mason,OH : Joe Sabatino.

Daft, R. L. (2008). Organization and Organization Theory. Strategy, organization design, and effectiveness 10(62-4). Mason,OH : Joe Sabatino.

Daft, R. L. (2008). Organization and Organization Theory. Fundamentals of organization structure 10(91).

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