Social Norm Violation Survey

518 Words2 Pages

My target point for this survey was a 5-storeyed shopping mall located at the centre of my town. I visited the mall at around 4.00 PM, as it is always busy at this time of the day. The mall had four functioning glass walled elevators and each elevator had a maximum capacity limit of ten people. I decided to carry out my survey in all the elevators and the survey lasted for two hours. At the end of the survey, I had made five complete trips in each elevator and according to my partner’s record, the total number of observers were 200 people. I took my best friend, James Smith, as my partner. He was there to assist me in the observation of the public responses to my social norm violation. The population of the observers consisted of 111 Whites, 70 African Americans and 19 Asians. The observers consisted of 20% children, 65% middle-aged adults, 10% old aged people, and the rest were teenagers. It was a busy afternoon full of shoppers; however, there was a quiet mood in the elevators despite the significant number of occupants. My social norm violation entailed facing people while standing in every elevator. In each elevator I used, I exchanged short greetings with the people boarding it then stood while facing them. Additionally, I looked directly into their faces one at a time, but in a polite and respectful way. This was a violation of social norms at the shopping mall, as everybody with whom I shared the elevator seemed to be concerned about my behavior. Despite my outward confidence in the elevator, I was scared and really felt embarrassed. I was mortified because I looked out of place and my actions were seen as unusual. Some of the irritated looks that I got from the public made me feel even more embarrassed. On the other hand, I was scared since I had no idea of what could happen at any moment as a result of my actions. At one point, I nearly trembled at the thought of being slapped by a huge man whom I was staring at. I also knew that I could cause panic, especially to the children and this made me feel guilty. I have to admit that I enjoyed my survey due to the various kinds of responses I got from the observers. While my partner recorded some observations, I was able to witness almost all the reactions due to my close proximity to the target individuals.

Open Document