Servant Leadership at Pervasive Solutions

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Servant leadership is the management philosophy at Pervasive Solutions. From the perspective of a middle manager, this is a description of how the leadership team at Pervasive Solutions uses the servant leadership philosophy to lead, make decisions, lead change, and to motivate the employees to succeed. According to Hellriegel, Jackson and Slocum (2008), “the relationship between leaders and subordinates is reinforced by the concept of servant leadership” (p. 56). Nayab, N. (n.d.) stated, “The servant leader always looks at the good in others and remains patient and forgiving. Servant leadership creates strong loyalty and inspiration that helps organizations develop and retain human capital. They see things from others perspective, exhibit patience, and show empathy. Most people seek such qualities from their leaders” (p. 1). In keeping with the servant leadership philosophy, the core values emphasized by the leadership team are integrity, honesty, respect, loyalty, responsibility and teamwork. Everyone is referred to on a first name basis and is encouraged to participate in every aspect of the business. Management and subordinates work together and communicate openly with one another. The President continues to go on sales calls and the Vice President still delivers consulting. Everyone is treated as an equal and there is a team spirit everywhere. Every morning employees have the option to participate in Morning Prayer and Bible readings. There is an open door policy and employees are encouraged to talk with anyone on the leadership team about personal or business matters. The President always makes time to listen to the concerns of the employees. Employees are also encouraged to share their views on company issu... ... middle of paper ... ...eaf: A servant leadership primer. A Life of Servant Leadership. San Francisco: Berrett-Koehler. Reproduced with permission Greenleaf, R.K. (1998). The power of servant leadership. San Francisco, CA: Berrett-Koehler Hellriegel, D., Jackson, S.E., Slocum, J. W., Jr. (2008). Management: a competency-based approach (11th edition). Mason, OH: South-Western Jarvis, C., (2005). Fayol (1841-1925) Functions and principles of management. Retrieved May 25, 2011 from Kolb, D. A., Osland, J. S., Rubin, I. M., & Turner, M. E. (2007). The organizational behavior reader (Eighth Edition). Upper Saddle River, NJ: Pearson Prentice Hall. Nayab, N. (2011). Servant leadership theory – strengths and weaknesses. Retrieved September 3, 2011 from

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