Emotional Intelligence Emotional intelligence is an individual’s ability to be aware of their own and other people emotions, both individually and in groups. According to, individual with high emotional intelligence can distinguish between different feelings and able to interpret those feelings appropriately, they use emotional information to lead behaviour and thinking, and manage emotions to suit to environments and achieve one’s goals. Emotional intelligence becomes essential to both employees and leaders to success. According to, self-awareness is the skill that helps leaders to be aware of and understand one’s strengths and limits, feelings, one’s sense of self-worth, recognising one’s emotional states, and weaknesses. However, self-regulation …show more content…
Cultural intelligence also helps to gain better understanding of diverse cultures which enables individuals to work in a compassionate and positive workplace with people from various cultures. A leader requires cultural intelligence to deal with several situations. Cultural intelligence helps to predict the market outcomes, leaders with this traits and qualities can make sure the company’s markets and operations are continuous. The need for collaboration in being able to solve with different business related problems with people from different cultures and countries within a company which prove to benefits the company. However, leaders must build the reality of networks in a world that is becoming more connected, to prevent company becomes flatter. Moreover, trust is very important within a company because employees choose to follow the leader they trust. Leaders of company XYZ should have trustworthiness in order to make better decisions when dealing with an intercultural situation. Thus, cultural intelligence helps to improve communication skill, work as a team, cooperation, and …show more content…
There are different types of power resources: information, expertise, rewards and punishments, personal qualities, and legitimate authority. Leaders who possess information power tend to have a wide range of skill, knowledge, and the ability to access to specific information. Expertise power is the skills that the group deems valuable, it is trustworthy and credible. Leaders with expertise power has the skills to determine what customers want and need. Rewards and punishments powers refers to the capability to give reward or punish individual for noncompliance. Rewards such as employees get an increase in pay, punishment such as firing them. Personal qualities are the power from a personal traits and qualities of the individual who want to possess similar values and outlook like them. Leaders with personal qualities power has the charismatic influence which have the ability to attract others. Legitimate authority power refers to the power that comes from acknowledged position or title which is accepted by the group. Leaders with this legitimate power can set deadlines, influence in employees’ work time in order to increase company’s
Emotional intelligence is the ability to identify, use, and understand emotions in positive ways to relieve stress, efficiently communicate, empathize with others, overcome challenges, and to defuse conflict. By harnessing emotional intelligence, we can modify our own behavior and our interaction with other people. By utilizing high emotional intelligence, we are able to recognize our won emotional state and the emotional states of others, and engage with others in a way that draws them nearer to you (Cherry, 2015).
Emotional intelligence (EI) plays an important role in every worker in organization or corporation, especially someone with the authority or power inside the organization. A leader has to become a source of inspiration and catalyst for the employee to improve their working condition. One true leader has the ability to read what people want even though it never being told (Meghan, 2014). This will allow the employee to build a good connection and relationship between the leaders, thus improve how the organization being conducted. Some people may denied that emotional intelligence did affect ones’ performance, but big corporation such as Google and Microsoft have implemented emotional intelligence in their working condition as a way to improve the organization performance. Chadha (2013) emphasize that there are 4 key element in emotional intelligence; self-awareness, self-management, social-awareness and relationship management. Within these four elements, one element that truly related between a leader and employee is relationship management.
With radical changes in business climate, globalisation and workforce diversity, the world has become more closely inter-weaved to another. At the same time, there is an awareness of the culture to comprehend our own cultural self, which is essential for the development of cultural intelligence. It is then only the beginning of establishing the insight towards to a variety cultures in contemporary society. This essay will examine my own cultural self by presenting the relationship between knowledge, experience and behaviour. To follow, we will define the term cultural self-awareness and cultural intelligence and then we will critically discuss how cultural self-awareness is associated with cultural intelligence and how knowledge, experience
In no particular order, the first power type is called Expert power. Simply put, Expert power is a power based on the information that a leader knows, due to interacting with others who belong to familiar organizations. This type of power usually comes as the result of learning and growing within a particular role in an organization. Next, there is what is known as Referent power, which is the result of identifying with an individual or group. With Referent power, it is the outcome of the actions exhibited by a leader, that influences others to refer to him or her as an example. After Referent power is Legitimate power. Legitimate power comes from the titles, roles, or positions that people occupy (Shockley-Zalabak, 2015). For example, managers or supervisors will have Legitimate power over their subordinates due to the difference in their titles and authority levels. Following Legitimate power, there is Reward power. Reward power is when a leader or manager offers a source of tangible and intangible resources (Shockley-Zalabak, 2015). An example of Reward power is money, since it can be distributed based on one’s performance and can be a means of
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
Emotional Intelligence plays a huge role in individual and an organization’s performance. In order to perform at our best we must not only recognize, understand, and keep our emotions in check but also help others to control and keep their emotions in check. This is apparent in the way emotional intelligence allows individuals and organizations to use their intelligence, empathy, and emotions to improve and heighten your gifts. Furthermore, emotional intelligence is a skill that can be learned and when repeated often can become a habit that can last for many
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
When considering emotional intelligence in the context of leadership, emotional intelligence represents the “people skills” held by effective leaders (Riggio et al.). In understanding why emotional intelligence is critical to effective leadership, one study suggested that this is because “leaders need to understand their own emotions and the emotions of followers in order to encourage and motivate others and to encourage follower creativity. In addition, the quality of leader and follower relationships is dependent on leader emotional intelligence” (qtd. in Riggio et al.) Leaders with high emotional intelligence understand that leadership is about building people up and supporting them. By creating an inspiring environment, effective leaders encourage employees to achieve their goals. High emotional intelligence also helps leaders to regulate their emotions, which is essential when handling stressful situations. Assertive leaders use emotional intelligence to put thought behind their actions, and they understand the consequences of their behavior on others. They use their high emotional intelligence to satisfy their own needs and the needs of their employees while maintaining respect, and do not put other people down in the name of organizational
Author David Livermore defines cultural intelligence is as the “capability to function effectively in a variety of cultural contexts” (Livermore, 2011, p. 3). In order for achieving dimensional
An individual’s ability to control and express their emotions is just as important as his/her ability to respond, understand, and interpret the emotions of others. The ability to do both of these things is emotional intelligence, which, it has been argued, is just as important if not more important than IQ (Cassady & Eissa, 2011). Emotional intelligence refers to one’s ability to perceive emotions, control them, and evaluate them. While some psychologists argue that it is innate, others claim that it is possible to learn and strengthen it. Academically, it has been referred to as social intelligence sub-set. This involves an individual’s ability to monitor their emotions and feelings, as well as those of others, and to differentiate them in a manner that allows the individuals to integrate them in their actions and thoughts (Cassady & Eissa, 2011).
Emotional intelligence: This is most difficult concept to understand and master. This is the ability of the individual to manage the emotions of their own and of others. It can also be termed as “steer smarts” which is mostly possessed by executives of the company in order to maintain the relationship within the company as well as with the stakeholders. There are four important features of EI models are:
Emotional intelligence is defined as “a set of competencies that distinguishes how people manage feelings and interactions with others. It is the ability to identify one’s own emotions, as well as those of one’s co-workers or employees” (Goleman, Boyatzis, & McKee, in Pierce & Newstrom (Eds.), 2008, p. 180). If a leader just focuses on the bottom line, the financial outcome, the “show me the money attitude”, then they are doomed to fail. Knowledge@Wharton (2004) interview Dr. Deepak Chopra, ...
Competence and intelligence are prerequisites for handling power as a healthy leader. Leaders have a responsibility to recognize and develop their own power to coordinate and uphold the work of staff members. Motivation for power, or a need to have an impact on others, is highly desirable for people with management responsibilities. Leaders who understand power, its bases and its responsibilities have an advantage in getting things done through others. In exerting power, leaders never need to separate their own ethical values and morals from a situation.... ...
There are many different positions in an organization that require different knowledge, skills and abilities. Supervisory and management positions encompass more than just technical knowledge, skill and expertise in their given area, but being leaders over others. This is of interest to organizations in having leaders who are able to motivate, understand and get their teams to work together. Many organizations are looking to improve their performance and productivity through finding and placing the right people in leadership positions. How the concept of emotional intelligence and its evolution has come to the forefront in assisting companies about leadership performance and decisions will be discussed along with the debate among researchers and the review of three assessments as to their impact and uses.
Firstly, self-awareness is referring to a person who have a clear cognizance of their personality, including thoughts, motivation, beliefs, weaknesses, strengths and emotions, further this skill allows people to make a better decision (Path way of happiness, 2016). Next, managing emotion, in other word, self-management: handling suffering emotional in an effectual way, moreover knowing how to lead yourself to positive emotions and not falling to negative thought. Furthermore, thirdly, empathy is a significant aspect of emotional intelligence. Following to the research from Cherniss (2000) discovered that most successful people in the workplace and social life having a capability to identify other’s emotions. Lastly, skill-relationship, which is all those three combined together and use it in efficiently way. As a matter of fact, by Goleman (2012), part of human’s brain supports social and emotional intelligence due to the neuroplasticity of the brain has a great influence on repeated experiences that influences to present and future decision. In addition, the executive function helps to manage emotion and helps one’s paying