Selection and Implementation of an Enterprise Maturity Model for Companies in Pakistan

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Abstract – This paper tries to determine the possible options as enterprise maturity models for software houses in Pakistan. Some characteristics of small Pakistani software houses are provided which affect implementation of a maturity model. Some possible problems are identified in the implementation of the best maturity model and some solutions are also provided. I. INTRODUCTION In last 15 years, information technology has developed at an outstanding rate throughput the world including Pakistan. This development of information technology also requires the development and use of large and complex software solutions. These solutions are provided by different software houses found mostly in the developing countries. Due to the complexity and high-end requirements of such software, it is usually difficult to manage them and make sure to provide the software product in time. In these circumstances it is necessary to have some good enterprise maturity model. It is usually thought that CMMI is the only solution to work in this case but there are other solutions available as well. We will discuss ISO-9001 and CMMI for a small software house having up to 25 employees in this paper. A brief look at different human resources and job portals reveals that there are many software houses in different cities of Pakistan. According to Pakistan Software Export Board, however, only two companies are at CMMI level 5. All other companies are below this point. II. QUALITY CERTIFICATION IN PAKISTAN A brief look at different human resources and job portals reveals that there are many software houses in different cities of Pakistan. In our country 45% companies have obtained at least one kind of quality certification [1]. Most of them have ISO-90... ... middle of paper ... ...hem among CMMI and ISO-9000. We discussed cost & benefit and proved that the certification is not just to have certification but it affects the business as well. Since problems and issues are expected to come during implementation of CMMI, we presented some possibilities and provided some solutions to avoid them as well. Works Cited [1] “Pakistan’s Software Industry Best Practices & Strategic Challenges – An Exploratory Analysis” by Athar Osama [2] Software Engineering Institute (SEI) Annual Report 2006. [3] “Enterprise Maturity Models: Have We Lost the Plot?” by Alastair J. Walker [4] “CMMI in Medium & Small Enterprises: Problems and Solutions” by D.B. Huang and W. Zhang. [5] “Creating Software Process Capability/Maturity Models” by Christiane Gresse von Wangenheim, Jean C.R. Hauck, Alessandra Zoucas, Clenio F. Salviano, Fergal McCaffery, and Forrest Shull

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