Schaeffer Leadership Style

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In his article, The leadership journey Schaeffer chronicled his transformation as a chief executive as he navigated what was previously known as Blue Cross and now WellPoint Health Networks insurance company through turbulent waters. Schaeffer adopted various management styles based on the business needs at the time. Autocracy breeds acrimony and the blame will normally be aimed at the leader but it is necessary to wield this type of leadership in order to drive results (Schaeffer, 2002). At the start, he managed with a top-down autocratic style in order to make healthy again the failing insurance organization and to produce consistent profits and growth. Under Schaeffer’s leadership, the company grew from $2 billion to $16 billion in annual …show more content…

Schaffer acknowledged that he was challenged with embracing and leading with varied styles given that autocracy was the leader style to which he naturally leaned towards. He notes that due to how large the company was and how far the company spans geographically that he really had to trust that his managers would know what was best for their employees and customers in their area (Schaeffer, 2002). With the success of the company’s reputation and profitability, Schaffer evolved his leadership style and moved in a reformer leader with traits that authenticated that process improvements and various other changes is possible and whose leadership influenced the numerous employees at the …show more content…

15 years ago when I worked at a previous company, there was new leadership brought in from outside of the company to do exactly what Schaeffer was tasked with, turning an organization around. In this instance, it was a division which encompassed 5 states. Our new leader, Dave, was charismatic and purposeful; he informed all of his leadership, during a face to face meeting, that a restructure needed to be done and why. Just as Schaeffer defined the autocratic leader as one whom must do what is necessary to turn around an emergency situation, not one who bullies their employees to get their way, Dave explained that he understood that many of us will likely dislike him intensely, but it is not personal, we are here to fulfill a business need (Schaeffer, 2002). He was very forthright and led our division with autocracy for approximately six months. I was promoted as his divisional trainer, and while I was in that position and having district manager experience, he held a confidential meeting with me told me he needed me to help with executing a restructure which will require office closures and employee layoffs as the district manager for this state was out on FMLA at the time. Like Schaffer, there had to be elements of surprise when executing such a big change. Dave, six others, including me, approached the closures and layoffs synchronized by our

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