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walmart competitive strategy
walmart competitive strategy
introduction about walmart inc
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Sam Walton a small-town merchant who had operated a variety of stores in Arkansas and Missouri, Walton was convinced that consumers would flock to a discount store with a wide array of merchandise and friendly service. When Sam Walton opened his first Wal-Mart Store in 1962, it marked the beginning of an American success story that no one could have predicted. Wal-Mart is a place where prices are low and value and customer service are high every day. Because Wal-Mart carefully controls expenses to maintain its low price structure, customers do not have to wait for a sale to realize savings.
Sam Walton had no idea his business would take off like it has. Today, years after his death, the company is still growing steadily. He never thought that his little $25,000 investment in a retail store would be a huge success, but Walton had an idea that no one had ever thought of. This would be the thought that would not only change his life, but the lives of millions of customers as well. The creator of K-mart Said he fabricated up the idea that if he offered well-know brands and sold them around 15% cheaper than other retailers, then this would make them a powerful source in the retail business, and little did the creator of K-mart knew Walton was right. Regarded by many as the entrepreneur of the century, Walton had a reputation for caring about his customers, his employees and the community.
Walton proved to be a visionary leader and was known for his ability to quickly learn from his competitors' successes and failures. In fact, the creator of Kmart once claimed that Walton "not only copied our concepts, he strengthened them. Sam just took the ball and ran with it". In the 70’s and 80’s K-mart wasn’t going into towns that had a population lower than 50,000 people, so Walton decided that he would put his stores in small towns that all the major retailers were ignoring. As Walton stated, “When people want to simplify the Wal-Mart story that’s usually how they sum up the secret of our success, “Oh, they went into small towns when nobody else would.”” Walton realized early on that he couldn’t build stores in just large cities like his competitors. So realizing this, he built his stores around his distribution centers and warehouses, in which each store was no more than a days drive away.
Wal-Mart was conceived and founded by Sam Walton in 1962, at Rogers, Arkansas. Sam Walton started with just a few small variety stores, funded with borrowed money. His goal was to provide affordable products to the public to make life easier. After his success with the first few stores, Sam Walton borrowed more money to build more stores, creating the Wal-Mart empire as we see it today. The retail giant proves its stoic presence in our lives with its $401 billion sales for fiscal year 2009.
There is a lot that goes into being a successful company, and making the Fortune 500 list is most every business owner’s dream. Sam Walton is credited with being the founder and first Chief Executive Officer (CEO) of Wal-Mart. Walton and other CEO’s of the company were able to shape the success of Wal-Mart by implementing strategies that would revolutionize the way retail stores do business, all while pushing Wal-Mart to the top spot on the Fortune 500 list. This paper looks at a few different strategies Walton implemented that ultimately benefitted the company to increase revenue. How did Wal-Mart become the retail giant that it is today? T.A. Frank of Washington Monthly gives a brief history of Wal-Mart in his article Everyday Low Vices.
Born on March 29, 1918 in Kingfisher, Oklahoma, Sam Walton was said to have excelled at anything he set his mind to (Walton & Huey, 14). President of the student body in high school as well as college at the University of Missouri, where he majored in business, Walton and his natural ambition gained him success in virtually all of his ventures; during the Great Depression, Walton had managed a small newspaper business, making an impressive four to five thousand dollars per year. It leaves little to wonder about how exactly Wal-Mart became such a financially successful industry.
Unlike Carnegie, as Sam Walton's business grew he took out more and more competition from other department stores. His store led in sales and profits even when it was newly opened. Sam made this possible by properly stocking all the shelves with a wide range of goods with very low prices, keeping his store centrally located so it was easily accessible to many customers, stayed open later than most stores especially during Christmas seasons, and experimented with discount merchandising.
Originally a small town business, Wal-Mart has grown into a worldwide million dollar franchise. Founded in 1962 by Sam Walton, Wal-Mart has become Americas leading discount retail store. Wal-Mart has embodied the idea of a store that sells everything a person could ever need; selling everything from personal hygiene supplies to the newest technology. Even as a globally known franchise, Wal-Mart still has its pros and cons just like every other store.
He was also considered charismatic. He communicated directly with his employees (associates) and he expected customers to be treated as guests when they entered his store. “Mr. Walton always worked hard at shaping his work force, using cheers, rap songs and payment policies to urge employees to be frugal in their jobs and friendly toward customers. Bonuses were paid to all employees in stores where stealing and other inventory losses were kept below 2 percent of sales. Scholarships were established at colleges in names of employees who crafted better ways to handle merchandise.” (nytimes.com, 1992). Today this is not the case. Since the death of Sam Walton in 1992, the company’s reputation has been on a continual downslide. Wal-mart is no longer an ethical company; it has negatively impacted the communities in which it exists. It mistreats its employees and is negatively impacting the nation’s over-all economy. Ethical business practices are not the way of life for today’s Wal-mart.
Wal-Mart as we know it today evolved from Sam Walton’s goals for great value and great customer service. Mr. Walton’s competitors thought his idea that a successful business could be built around offering lower prices and great service would never work. Mr. Walton also credited the rapid growth of Wal-Mart not just to the low costs that attracted his customers, but also to his associates. He relied on them to give customers the great shopping experience that would keep them coming back. Sam shared his vision for the company with associates in a way that was nearly unheard of in the industry. He made them partners in the success of the company, and firmly believed that this partnership was what made Walmart great.
After college Sam went on to “do a management position at J.C. Penny’s and remained there until 1962. Late in 1962 Sam Walton changed this world, and he opened the first Wal-Mart”( “Sam Walton“ InvestingValue)(see “First Wal-Mart Store“). “We opened our first Wal-Mart here in Northwest Arkansas” (Walton and Huey XI). With his first Wal-Mart open he didn’t...
This is a good question. Walmart started as a small five and dime in the city of Bentonville, Arkansas by a man named Sam Walton. After a great success Sam and his wife Helen moved to Rogers, Arkansas where he opened his very first Walmart. He had some retailing experience after his time in the war and he chose Bentonville for the hunting season and because his wife wanted to live in a small town. His ideas of not pocketing extra cash from manufacturers, but rather giving deals to customers and trying to make profit off of how much he sold, changed the way retailers make money in America. Sam had a cheap mindset, not only for his customers, but for himself. Even when he became the richest man in America he continued to get his hair done for
Wal-Mart initially began its operations in 1945, when Sam Walton leased a ‘Ben Franklin’ franchise variety store in Newport, Arkansas. After relocating to Rogers, Arkansas in the early 1950s, Sam Walton’s ‘Ben Franklin’ became ‘Walton’s 5 & 10’. By 1962, Walton found himself the chain owner of 11 different Walton’s stores across Arkansas. He then decided to rename the chain ‘Wal-Mart’, after himself. On October 31, 1969, after further expansion across the state, the chain was incorporated as Wal-Mart Stores, Inc. Three years later, Wal-Mart was approved and listed on the New York Stock Exchange (NYSE).
Sam Walton was born in 1918 in Kingfisher, Oklahoma. In 1942, at the age of 24, he joined the military. He married Helen Robson in 1943. When his military service ended in 1945, Sam and Helen moved to Iowa and then to Newport, Arkansas. During this time, Sam gained early retail experience, eventually operating his own variety store. He opened the first Walmart in 1962 at the age of 44 in Rogers, Arkansas. His competitors thought his idea that a successful business could be built around offering lower prices and great service would never work. As it turned out, the company 's success exceeded even Sam 's expectations. By 1990, Walmart was the nation 's number-one retailer. As the Walmart Supercenter redefined convenience and one-stop shopping,
Wal-Mart's vision statement is, "To become the worldwide leader in retailing". Sam Walton followed this statement to become the largest retailer in the United States. He accomplished this feat by understanding what the most important aspect in selling is, the customer.
The first Wal-Mart store opened in July of 1962 in Rogers, Arkansas by Sam Walton who believed that the future of retailing was in discounting and to avoid competing with established giants like Sears and Woolworth, Wal-Mart’s stated out of the large cities in the beginning and this strategy help avoid competition, while in rural areas Wal-Mart began growing their customer base by offering ways to save money and shorter travel distance, Sam Walton felt the best way to make customers happy was to provide the low prices every day (Farhoomand, 2006). The company needed to continually find ways to control the operating costs so the savings would then be passed on to Wal-Mart customers in the form of lower prices than the competitors. Walton was opposed to having any kind of employee unions for its company and saw them as a disruption and an inconvenience (Farhoomand, 2006). The continued search for lower prices made him aware of business related travel cost, Wal-Mart executives stayed in low cost hotels when they traveled and the cost related to the services provided by suppliers, Wal-Mart helped suppliers improve operations and efficiency to produce lower cost. Walton wanted the suppliers to correct any nonessential or insufficiencies existing in their business structures as a way of gaining lower prices and higher value products for its Wal-Mart stores. To further push savings Wal-Mart forced cost down by eliminating the middleman and buying directly from the manufacturers. This cost saving also applied to executive salaries Walton felt providing employees with stock options, training opportunities, and allow employees to grow and develop would be a better way to engage and involve them in his vision (Farhoomand, 2006).
Wal-mart has a reputation for caring for its customers, of course their employees, and for the prospective public. So Wal-Mart can be an industrial leader for the world of shoppers with an eye for lower affordable prices, company decision makers would continue it's systematic strategies that it's founder and president established years ago. Sam Walton believed in three guiding principles in his strategy planning they were to provide the customer with good value and service, to have a good relationship with its associates, and to be involved with the community.
There were several characteristics of Sam Walton that enabled him to be successful in his life and business dealings. Sam Walton could do anything he put his mind to. This can be witnessed in his ability to transform a small town store into a 25 billion-dollar industry at the time of his death. Walton did not want to be poor, and this helped to push him when the going got tough because he knew what the possible outcome would be. For example, when Walton first started producing more Wal-marts, he was in great debt. In fact the only way he could get out was to make more stores and continue to set lower prices than the competition. Walton grew up into a poor environment as a child, so he knew what it was like to be at the short end of the stick. Perhaps his difficult childhood gave him something to strive towards later on in his life. Walton learned several things from others as well. For instance, he learned to economize from his job at J.C. Penney. And while he was developing his first general store, Walton saw what the competition was doing wrong, and did the complete opposite, such as selling more quantity in order to make a bigger profit in the long run. It can probably be stated that Sam Walton would not have been as successful if his devoted wife had not been there along his side. Always there for him, Mrs. Walton was able to keep the entire family together during the hard and difficult times. While Sam was out doing the dirty work trying to make something of his busine...