Being a computer science student, I would like to apply my knowledge to my future job. However, I like facing people. Therefore, I would like to pursue IT sales engineer or say, sales specialist as my future job. In order to state that I am suitable for this job, I would like to explain in several dimensions. First, in view of my personalities, I am suitable for this job. According to my multiple intelligences (MI) test, the social intelligence of mine is scored 3.57 which 5.0 is the highest score (Literacynet, n.d.). Besides, according to my RIASEC test, social has the highest score among all 6 categories – realistic, investigative, artistic, entrepreneurial and conventional (Personality-testing, n.d.). These states that I am good at developing ideas, learn from others, like to talk and also have good social skills (Literacynet, n.d.) which is needed for a sales specialist. For a sales specialist, they have to face different kinds of customers …show more content…
I have relatively low self-esteem which is a disadvantage of being a sale specialist. Based on my Sorensen self-esteem test, I got 18 scores out of 50 (Marilyn J. Sorensen, n.d.). It means that I have moderately low self-esteem. Having low self-esteem for sale specialist would let them hardly make decisions, being sensitive and even devastated by rejection, disapproval or criticism. These would slow down the process of making business deals as they take time thinking of the pros and cons of the decision and may loss some business chances. Nevertheless, making slow decision is not always wrong. Some decisions are more complicated, critical or cannot be easily reversed which might behove you to wait for more information (Review, F. R., 2015). Moreover, having low self-esteem person usually have perfectionism that force them to do better and better. Since then, having low self-esteem is not an obstacle of being sale
In May of 1997, Charles Thomas Sell, a dentist working in St. Louis, Missouri, was accused of multiple forms of medical fraud. He and his employees altered dental records and x-rays of their patients and submitted them to insurance companies, seeking payment for procedures they never performed to fix problems that never existed. Sell was deemed competent to stand trial and was charged with 56 counts of mail fraud, six counts of medicaid fraud, and one count of money laundering.
To map out the most effective routes when creating territories, the fourth step encompasses the use of comprehensive software packages along with feedback from the sales team. Sales and customer analysis are also providing valuable information in this step. Finally, after the manager considers differences in abilities among salespeople and their effectiveness with different customers, the salesperson should be assigned to the territory where he or she can contribute the most to the company 's success. Ultimately, it is the responsibility of the salesperson to maintain and adjust his or her schedule to produce more effectively (Talley Jr., 1961,
What experiences have you had which prepare you for this position (e.g perhaps as an employee, leader, or working with people different from yourself, etc)?
1.1 Explain the value of customer service as a competitive tool Customer service is valued as a competitive tool by many organisations. It gives you the ability to gain customer loyalty while meeting the customer’s expectations. Staff will have the skills and knowledge that will provide a competitive edge. Most organisations are known for the quality of their customer service. This means that they are known for good customer service or poor customer service.
The research was based on their thoughts on becoming a team leader and moving up the corporate sales ladder. Firstly, a lot of the sales representatives believed that financial rewards being offered for “leading” were not worth the effort it took to earn them. Secondly, many of these representatives believed that recruiting friends and colleagues to become sales reps would be counterproductive to their sales figures. They believed that recruiting and team building would lead to a reduction in their own sales due to the overlap between their social networks.
The purpose of a salesperson is to create potential customers and keep current customers meaning it’s not only about making sales. Potential customers are a part of an aspect of customer strategy which is the definition of prospecting. Manning & Ahearne (2012) authors stated a prospect or a potential customer is one that meet the expectations by the company or you. The prospect base is the goal of companies to reach their current and potential customers (Manning & Ahearne, 2012). Also forming a prospect base uses the CRM software to track customers of their movement in the sales process. In order to improve the quality of the prospect effort the progressive marketers are performing three objectives:
Some sales representatives work out of an office contacting prospective customers. Employers usually look for candidates who are enthusiastic and passionate about the products they are to sell.
Time management in sales is extremely important for us; this is because a lot of sales will work like trial and error being that the more people you can quote the more likely you are to make sales. That is the main reason that managing time in sales is so important. Another reason that managing time is important is because if everyone took 30 mins to give someone a quote then there are going to be a lot of people on hold trying to get through to us and this would result in a large percentage of them will hang up and therefor lose the business potential clients. It isalso important in other industries in sales because all sales people will be working on some kind of schedule and to meet that schedule you have o manage your time well.
*** The individual I am interviewing said he would get back with me Tuesday morning so I will put in more details!***
There has been much discussion and written over the past 50 years about the determinants of salespeople’s performance. Churchill, Ford, Hartley and Walker study (as cited in Koh, Gammoh & Okoraofo, 2011) have conducted a search of the published and unpublished literature on sales management. Finally, the Findings concluded that the major determinants of sales person performance are:
I can apply experience and personal skills gained in a variety of working and personal environments.
The term “direct marketing” excludes the "middle man" from promotion, as a company's message is provided directly to a potential customer. (Investopedia, 2010) Direct marketing is an advertising campaign that aims to gain an action (such as an order, a visit to a store or Web site, or a request for further information) from a group of consumers in response specific communication from a marketer. The communication may take many forms such as mail, telemarketing, direct e-mail marketing, and point-of-sale (POS) interactions. (searchcrm.techtarget.com, 2014).
Wholesalers acts as a lesion between manufacturers of commodities and other industries that are interesting in selling the same products. Along this distribution chain wholesalers usually purchase goods in large quantities and in turn sells them to retailers who ultimately supplies goods and services to consumers. Due to the available space at wholesale locations they are able to store products for distribution to retailers which reduces retailers storage costs. Wholesalers are able to store goods in large quantities which allow retailers to purchase in small quantities. Due to this option retailers are able to only purchase what is needed at that given point (Kotler & Keller, 2012). Additionally, because wholesalers are able to purchase goods
I firmly believe that my present role as a Sales and Marketing Assistant is a skilled type of employment because my skills and educational qualifications represent a background of increasingly important assignments within the company. These experiences have given me the opportunity to make many profitable contributions in a number of functional areas.
First, I meet customers with different wants and needs. My strengths can help them with caring and patient. In a retail store, customer service is the most important part since it is related to image, profit and competitive advantage. Second, I am good at assimilating information. There are over thousands of products are placed in there and need to remember them, such as brand name, basic functions and product placement which aim to solve customers’ problems immediately. Third, I am integrity, practical logic and tireless dedication work. Each employee must be honest because of personal integrity. Also, staffs cannot only focus on the profits and then share the wrong information to customers. The function of products must reach