Roles and Responsibilities in an Organization

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Introduction People are critical to an organisation because without them there is no such thing as a functional business. A business needs employees to run it, organise it and to make sure everything is running smoothly. Employees are also critical in increasing an organisations intellectual capital, for instance, more quality employees’ results in more information being shared between one another. Skills Skills are essential in distinguishing attributes of people. Personal skills are something which makes a person stand-out and it’s what makes a person unique and without this everybody would be equal. An example of a skill could be multi- tasking; this is a handy skill which enables a person to complete a number of tasks simultaneously without sacrificing quality and efficiency. In Sainsbury’s it is important for middle managers and employees to multi-task without losing excellence and effectiveness of work. On-one-hand there are many advantages of multi-tasking, for example, less staff, it’s good for the business since you can have fewer employees doing more work. On-the-other-hand, there are also sufficient disadvantages which make a business question whether they should multi-task, for instance, multi-tasking could lead to confusion resulting in subordinate work, high stress levels as to complete requested work, overall less quality an d amounts of work completed. In my interview with a cashier Enfield branch, they felt that they had to many things at the same time e.g. check out items and handle customer queries, which often resulted in inaccuracies on the customer’s bill. Therefore, in my opinion, multi-tasking is only good for a business when an employee is skilfully able, experienced and motivated. Manager A manag... ... middle of paper ... ...ive and comprehensive advice. Working at the very heart of the store operation, they’ll benefit not only from flexi hours but also the freedom from many of the administrate tasks you many have to perform elsewhere plus there’s total support for your on-going professional training. Supervisor Skills Their first quality is to be able to discuss performance with employees and give them advice on where they could improve in their area of work. They should also be able to give feedback. When treating a member of staff under them in rank; the supervisor would have to be able to do this is a non-bios way and in a fair one too. They should be able to maintain a clean, safe, secure and productive environment all the time for employees. In my interview, with the supervisor in Barnet, he was thanking how his job security in his position has benefited him during the recession.

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