Resistance To Change Case Study

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Change is a constant in both our private lives. Our children grow up taking for granted such things as powerful personal computers that we cannot envision at their ages. The idea that human being naturally resist change is deeply embedded in our thinking about change. There are many barrier to change that empower the change process, resistance to change is one of the most known barrier. Individuals can either be resistance to change or receptive to change. One of the many reasons individuals can resist change are because of lack of communication, distrust, lack of proper change process planning, poor timing, fear of the unknown and insecurities. In order to be successful in the change management process one must be able to communicate efficiently …show more content…

They informed the workers that they needed them to follow this seating chart, still leaving the workers in the dark. There was an immediate conflict from the workers to change their seats. With the resistance of the workers the task became harder than what I expected. The managers used positive reinforcements to bribe the workers. They affirmed that they will quadruple the first four individual’s initial investment, as long as they were willing to move to the seat provided in the projected seating chart. Although, they gave the workers great incentives to change their seating arrangements, there was a lack of trust from the managers. Rogers (1961) found that in an effective helping relationship, one participant(counselor, therapist, helper) behaved in ways that developed trust and the other experienced an increase in trust, and concluded that the development of trust is a crucial initial factor and necessary continuing element in such a relationship . It was unidentified why the other workers did not find that the management trustworthy. It could be the fact that the managers were unable to provide the workers with proof that they had the ability to quadruple the workers

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