Report on Arcadia's TOPMAN

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Report on Arcadia’s TOPMAN

Introduction

On the following pages you will find a formal report investigating

Arcadia’s TOPMAN.

It is a detailed report looking into several different areas of

TOPMAN.

In this report you will find information about:

- The businesses legal status

- The businesses objectives

- The different department within the business and what they do

- The management style the business uses

- The culture the business has

- The ICT used in the business

- The types of communication used in the business

There are at several different types of business the main ones being

sole trader, partnership, private limited company, public limited

company and franchise.

All of the above company types are slightly different from each other.

A sole trader is a company that is owned by one person. They are their

own boss, they make their own decisions, all the profit that the

business makes they have, they have the freedom that you don’t get

when you are working for someone and a sole trader business is easy to

set up.

Also being a sole trader has disadvantages, the owner has to deal with

all of the loss of the company (unlimited liability), they have to

work long hours because they have to run the business them selves,

they have fewer holidays than you would working for someone because

they have to do everything them selves, getting money to start up a

sole trader business can sometimes be hard because if a loan was

needed banks hesitate when giving sole traders a loan because a very

few amount of sole trader business succeed, they usually go out of

business in the first year of trading.

A partnership is a company that has to be owned by between two and

twenty people.

Investors in a partnership company can decide to join the company as a

sleeping partner which is a person who invests money into the business

but takes no part in the running, because there are lots of people

running the business all the experience that every member of the

workforce can be shared, all of the workload that needs to be don’t

can also be shared, all of the loss or expenses can be shared between

all of the partners therefore there would be a less amount to pay, the

money that is needed to start the business can be made easier because

there is a lot more people to combine there money together, also

getting a...

... middle of paper ...

... in higher profit

turnover.

Not only was the version 5 till system a strength but it also created

a weakness, when the till system was first introduced for the first 4

weeks there were a lot of problems with them, they started, working

extremely slow, declining most cards that customers wanted to pay

with, freezing.

All of the above problems caused TOPMAN to loose a lot of customers,

when these problems happened the till had to be re-booted which took

on aerage 10-15 minutes and customers used to get fed up and leave.

Communication in TOPMAN is highly important when it comes to meeting

there objectives, because TOPMAN has so many departments that are

spread out all over England it is extremely hard to communication with

everyone, but it is important.

TOPMAN has developed several ways to effectively communicate with all

of them departments whether it’s through e-mail, or telephone TOPMAN

has a way to communicate with every person in the business at any

time.

So the communication in TOPMAN is very effective and helps TOPMAN

achieve all of its objectives by providing every member of staff with

the option to communicate with anyone they need at any time.

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