Diversity : The Melting Pot And The World

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America is often referred to as “The Melting Pot” of the world. With this appellation, it is not wrong to assume that the U.S. has one of the most diverse cultures. Conversely, a majority percentage of people in America would disagree with this sentiment and argue that the U.S. is comprised of many subgroups. These subgroups vary based on race and skin color and are hardly “melted” together. This apparent racial divide is very common in many American corporations as well. Management researchers have found that maintaining a racially diverse workforce has been proven to have many important benefits within a corporation. For example, having a racially diverse workforce can help match the culture of the customers in the economy to build trust, provide new and differing insights, and right some of the wrongs caused by racism and sexism in our society. Facilitating diversity is not easy, and many organizations have encountered challenges from attempting to do so. Fortunately, there actions that organizations can take to overcome these challenges in order to make diversity a reality.
Increasing diversity in an organization can drastically change the way customers view and trust the company as a whole. It can be the difference that causes a customer to choose one company over another. For example, City Side Financial Services recognized this fact in the article we read, “Managing Diversity at Cityside Financial Services”, and set forth to boost their diversity. Some of the steps that Cityside took in order to realize the benefits that diversity can bring to their organization were to hire based on local demographics and break into two different teams to handle different types of accounts. Cityside was located in an increasingly African-A...

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...tly creating an internal racial divide, and giving off a sense of superficial diversity. Organizations can overcome these challenges by administering a company wide survey to collect the thoughts of the employees and by giving the employees a means for anonymous opinion sharing during meetings. The challenges of implementing a diverse workforce structure more than outweigh the problems that arise from a racist and sexist organization. It is necessary for companies in our society to be diverse, and for that reason, overcoming the challenges that occur is something that organizations simply have to deal with. In my personal experience, working for companies that are diverse in their culture are immensely more successful. Having unique insights from males, females, African-Americans and whites lead to the most collaborative and successful organizations in the country.

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