This assignment is to reflect upon my learning and development in communication and professionalism throughout this module. I will identify areas for further development and develop an action plan to enable me to develop my communication and professionalism.
Reflection practice can be defined as “learn by thinking about an experiences that has happened, consider what happened, how it happened and could it have a different outcome, which enables us to take some kind of action” (Jasper, 2003:2)
A challenging new method of learning for me; I find it hard due to my perspective on myself. A reflective model like “Borton (what, so what, what next), Kolb’s (experience, reflect, thinking, acting), Gibbs, (Description, feeling, evaluate, analysis,
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This is significant to find out more information, like what is really important to them to achieve. This will allow a discussion on goals that are meaningful to them and assist in their motivation to achieve goals.
My communication skills need to be exceptional as in light of the Francis Report (2013) demand for better communication throughout the multidisciplinary team teams was highlighted as it was found that the lack of effective communication both within the organization and across external parties.
Communication is fundamentally the most important thing to get right, listening and reading verbal/non-verbal signs are important especially with vulnerable people. “I have a professional duty to speak up for a vulnerable person, if I feel they are at risk” (College of Occupational Therapists 2015:16)
“Multidisciplinary teamwork is becoming more vital and recognised within the National Health Service and other sectors with the delivery of healthcare. This has led to acceptance of teamwork as being fundamental to healthcare.” (Boaden & Leaviss,
...hat has worked and what hasn’t. If a student for example is taking blood for the first time and something goes wrong, they don’t find the right vein. Reflective practise would help that student to understand what he/she done wrong while carrying out the procedure and how they could stop that from happening again. Not is only reflective practice good for pointing out the bad factors of something but can also be there for when a procedure goes exceptionally well. If a health professional finds a certain technique works better than what’s in place already, reflective practise is a good way to shear the information you found with other colleges so they can carry out that particular producer. Gibbs 1988 is an example of reflective practice, he uses six stages when doing reflective practice which include Description, feelings, evaluation, analyse, analyse and actions plan.
Therapeutic professional communication requires specific, well defined professional skills. These communications take place between a person who has a specific need and a person who is skilled in techniques that can alleviate or diminish that problem (Tamparo & Lindh, 2008). The foundation of a competent therapist is built upon the ability to communicate effectively. They must be able to adjust to a variety of environments and individuals, while managing personal influences such as culture, economical status, and moral values. Human relations skills translate directly into social and therapeutic communications when there is contact with persons seeking attention (Tamparo & Lindh, 2008).
Communication and interpersonal skills are closely related in the nurse-to-client professional relationship. There are several different types of communication in professional nursing. They are written communication, verbal communication and nonverbal communication.
Reflection, as explained by Moon (2013), is the process of looking back on an event or experience and thinking about it and learning from it. Reflection, which is learning through experience, is not a new concept. As humans, we naturally reflect on our surroundings and experiences on a day to day basis in order to make sense of them. (Norman, Vleuten and Newble, 2002). In a professional context, reflation is vital for a practitioner to learn and improve their practice. By using their own experiences, practitioners are able to analysis, and in turn, adapt or improve specific areas of practice
The art of professional communication not only brings satisfaction to those who master it, but also keeps the main priority the precedence of efforts made.
Reflective practice is simply looking back/reflecting on your own work style and the work that you have completed. It involves assessing and evaluating your own work and finally making the decision as to whether you will use it again or not and also how you can change/adapt the work to make it better, effective or in the care setting, more person centred.
The ability to communicate efficiently is an important facet of professionalism that one should embrace as a student and seek to carry it forward into their future when they are practicing professionals. Communication is important in the establishment of good
Kolb’s learning cycle is used to break up the learning process into different stages, such as doing, reflecting, conceptualizing and experiencing (Kurian, 2013, p.162). The use of Kolb’s learning cycle (1984) has a wide impact on the advancements in learning. Within the four stages, the practitioner would have taken part in a task and would have noted down their observations. At this stage the practitioner would have begun to see the positives and negatives of the task that they have just carried out. From then on the practitioner will form new ideas from the observation notes. Later, being able to use these new ideas to plan their task effectively. Once the practitioner has implemented their task, for the second time with the new ideas. Kolb’s learning cycle (1984) begins again. However, Kolb’s model has been criticized due to the fact that it does not give a wide range of detail about the process of reflection, and lacks evidence. It can sometimes be seen as rigid and sequential (Trodd, 2012,
The ability to become reflective in practice has become a necessary skill for health professionals. This is to ensure that health professionals are continuing with their daily learning and improving their practice. Reflective practice plays a big part in healthcare today and is becoming increasingly noticed.
Reflection can been described as a process of turning experience into learning, that is, it is a way of exploring experience in order to learn new things from it. According to Boud, eogh, and Walker (1985:19) they define reflection as “those intellectual and affective activities which are engaged in by individuals to explore their experiences in order to lead to new understandings and appreciations”. Reflection often involves taking the unprocessed, raw material of one’s experience and engaging with it Inorder to derive sense from what has occurred. It often involves exploring messy and confused events and focusing on the thoughts and emotions that accompany them. Reflection can be undertaken as an informal personal activity either for its own sake or as a part of a structured course. Reflection may focus on special activities taking for instance workshop activities, events of the past experience for example, what learners easily recall from prior experience, or concurrent activities in the learners’ workplace and community that can act as a stimulus for learning. In this context, the word event is used to refer to any activity from which learning may result, whether it happens regardless of its location that is whether in a classroom, a workshop, a formally scheduled placement, or in everyday
Reflection is a key element of the human learning process. It can be used to justify aspects of practice and legitimise the knowledge gained from it, as opposed to traditional forms of learning.
As it mentioned above this reflective essay is based on the main theory on Reflection, which is the Honey and Mumford’s learning styles that was developed from Kolb’s work. This is based on four stages of specific styles of learning:
Reflection within early year’s settings and schools allows for the practitioner to think about the work that is being completed either whilst doing it or after it has occurred, the reflection allows for seeing how the work has gone or whether it needs to be changed for future practice. Schön is a key writer about reflection and illustrates the differences between reflection in action, reflection on action and reflection whilst completing the task. The above critical skills help all practitioners to develop understanding as they hugely impact on others lives, if this skill is not engaged in then practice could be effected (Leeson, 2004).
This reflective essay will critically review my personal and professional skills that I am less confident in whilst in practise, which is essential for communication and developing effective relationships with others in an organization and even for personal development. The skills identified for improvement was highlighted in a skills audit for communication and effective relationships. A SWOT analysis was carried out to focus on the skills recognised, where finally an action plan was made to address how to improve the skills, what the challenges would be to develop them and how it is beneficial. The skills audit, SWOT analysis and the action plan are included as an appendices. It will also apply communication theories to
Effective communication is necessary in any aspect of our lives and beneficial changes in the personal or professional areas are visible when effective communication skill...