Reengineering Process

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Preparing the Organization

Using my current organization as the target for reengineering, the following steps will prepare the organization for the reengineering intervention. The first step for preparing the organization is a strategic approach; our leaders defining the future business need or current business problem being addressed for restructuring one or more organizational elements; specifically identifying the issues that the reengineering intervention will enable our organization to achieve, either through technology changes, organization structure, or process changes (Chinta & Kloppenborg, 2010). Part of preparing the organization includes identifying the business case for reengineering creates a sense of urgency; specifically if we do not change, we will lose market share and our competitive advantage (Hall, 2006). Additionally, having the entire organization agree that a problem exists provides purpose and vision of the desired structure and performance of the organization. The second step is to communicate the issues and desired outcome that the required changes will address. Communication will come in two forms, the first is to meet face-to-face with the employees and then in written form outlining the same plan conveyed in the face-to-face employee meetings. This step takes into consideration that people have different learning styles and methods for processing new information. The third step is for the leaders of the organization to show commitment for leading the intervention and being involved in the entire transformation process (Business process reengineering, 2010). This action will provide the employees with the confidence that leadership is in it for the long haul. Furthermore, the leadership will m...

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... its products or services provided to the customer. Lastly, to help the new teams, the organization will invest in training the current managers to learn how serve as coaches and advisors to the new team leaders (Business process reengineering, 2010). This will help the implementation of the process or product team organizational structure.

References

Business process reengineering. (2010). Management Services, 54(1), 13-20. Retrieved from EBSCOhost.

Chinta, R., & Kloppenborg, T. (2010). Projects and processes for sustainable organizational growth. SAM Advanced Management Journal (07497075), 75(2), 22-28. Retrieved from EBSCOhost.

Cummings, T., & Worley, C. (2009). Organization development & change (9th ed.). Mason, OH: South-Western Cengage.

Hall, J. (2006). Making business processes LEAN. Management Services, 50(4), 17-20. Retrieved from EBSCOhost.

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