Recruiting and Attracting Talent

1120 Words3 Pages

Heneman, Judge, & Kammeyer-Mueller (2012) discuss the logic of prediction when selecting candidates for a position. Past performance predicts future performance; so in assessing candidates, it is essential to review past actions in order to get a feel for the applicant’s potential future performance (Heneman, Judge, & Kammeyer-Mueller, 2012). This is why is it also crucial to ensure in the recruitment phase, that the position has been accurately analyzed, that proper KSAOs have been assigned to a position, and that the KSAOs are adequately able to be assessed. There are numerous tools available for the assessment of a predictor of a candidates potential including the basic interview, simple assessments, job previews, and reference or background screenings. The idea is that if these skills are accurately assessed or screened for, then the candidates past performance is likely to extend to the future position (Heneman, Judge, & Kammeyer-Mueller, 2012). The selection plan dictates which performance predictors will be assessed to rate the presence of KSAOs required for a position (Heneman, Judge, & Kammeyer-Mueller, 2012).
Assessment of KSAOs
The KSAOs related to this position include: knowledge of customer service principles, knowledge of merchandise, communication and speaking skills, ability to relate to others, skill in organizing, combining, and documenting information, and ability to perform light lifting. All of these KSAOs are heavily related to the position, with the customer service piece carrying the heaviest weight. The hiring process grants opportunity to screen for KSAOs in varying degrees at several points throughout the process. Typically, KSAOs are laid out in the job posting to notify candidates what skills the...

... middle of paper ...

...st turnover. Retrieved from http://smallbusiness.chron.com/occupations-careers-highest-rate-turnover-11695.html
Heathfield, S. M. (2014). Gone in thirty seconds: How to review a resume. Retrieved from http://humanresources.about.com/od/selectemployees/a/resume_review_2.htm
Heathfield, S. M. (2014). Pan your recruiting to ensure successful candidate selection. Retrieved from http://humanresources.about.com/od/recruiting/a/recruiting_plan.htm
Heneman, H. G., Judge, T. A., & Kammeyer-Mueller, J. D. (2012). Staffing Organizations (7th ed.). New York, NY: McGraw-Hill.
Lewis, K. R. (2011). Group job interview or cattle call? Retrieved from http://management.fortune.cnn.com/2011/07/06/group-job-interview-or-cattle-call/
Reed, S. M., & Bogardus, A. M. (2012). PHR/SPHR professional in human resources certification study guide (4th ed.). Indianapolis, IN: John Wiley & Sons.

Open Document