The following points are the core of my rationale for the need to have a Program Assistant position in the Financial Aid Office.
• Provide consistent and reliable information to students, parents, staff and general public.
• Improve fiscal accountability and liability of all financial aid funds.
• Improve services to the Omak campus.
One of WVC core theme is Support for Learning: The Objective is that WVC’s non-instructional programs and services will support students’ attainment of their educational goals and promote access to all of the college’s educational opportunities. The mission statement for Student Development is to “...provide the district campus community with comprehensive, quality service and programs in a welcoming environment…” Supported by this core theme and mission statement, it becomes necessary to provide in-depth services that allow WVC students access to various opportunities to fund their educational expenses. As the Financial Aid Office has worked to provide services, it’s become apparent that we need to improve the way we handle the increased demands from students, college departments, high school counselors and off-campus organizations. In addition to providing quality customer service the Financial Aid Office is fiscally responsible and accountable for all funds disbursed to students. The office also assist in identifying needy students for WVC foundation scholarships, Department of Social and Health Services, Bureau of Indian Affairs, Division of Vocational Rehabilitation, and other organizations.
Increase demands on Financial Aid Services
The demand for financial aid services continues to increase. In addition several new programs have started this year with others coming in the fall of 2014....
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...reliance on work study employees. There is a concern regarding the number of hours that Financial Aid Office work study help are currently working in order to provide needed services. The concern is that we could be viewed as supplanting a fulltime position. It is clear that we need the help and as demands on our services grow we require more hours from our part time help.
In closing, I respectfully request that a new position of program assistant be created in the financial aid office. This will allow improved efficiencies, reduce fiscal liability to the college, provide consistent consumer information and improve services for both campuses.
Attached is an organization chart showing what the office structure would look like with a program assistant. Thank you for your time and consideration.
Respectfully,
Kevin Berg
Associate Dean of Student Development
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In closing, I would like to restate my interest in the Student Advisor position with the Somewhere Internship and Career Center for the 2001-2002 academic year.
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I believe that I am suitable and competent to be successful in your Master of Public Administration program. I am well aware of the extensive requirements of the program but willing to face the challenge to excel in my field. I thank you, in advance, for your valuable time and consideration for your program.