Quality Management Systems and Vocational Education Assessment
Quality management systems such as Total Quality Management (TQM), Quality Control (QC), and International Organization for Standardization (ISO) 9000 focus on the continuous improvement of products and services, customer satisfaction, and participatory manage-ment. Although much has been written about quality management systems and their application in business, industry, and (more recently) education, little connection has been made between these systems and educational assessment. This paper explores the three most prestigious awards recognizing quality improvement in business and industry and describes how the criteria for business and industry assessments of quality can be correlated with vocational education assessment.
Quality Improvement Awards
The Malcolm Baldrige National Quality Award recognizes quality improvement among manufacturing, service, and small business. The primary goal of the Baldrige Award is customer satisfaction. The award criteria reflect the following seven categories (Izadi et al. 1996, p. 62): leadership, information analysis, strategic quality planning, human resource development and management, management of process quality, quality and operational results, and customer focus and satisfaction.
The Deming Application Prize, established in honor of Dr. W. Edward Deming, is awarded to companies that continually apply Company-Wide Quality Control and have achieved a certain quality standard (ibid.). The focus of this award is quality achievement of Deming's 14 points, which are verified through the use of statistical methods. The judging criteria consist of 10 major categories (ibid.): (1) policy and objectives, (2) organiza...
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...try and education, and suggest strategies for implementation.
References
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Izadi, M. et al. "Quality in Higher Education: Lessons Learned from the Baldrige Award, Deming Prize, and ISO 9000 Registration." Journal of Industrial Teacher Education 33, no. 2 (Winter 1996): 60-76.
Michigan State Council on Vocational Education. Standards and Assessment. A Working Paper. Lansing, MI: MSCOVE, 1996. (ED 393 981)
The Great Depression hit the United States while Hoover was serving his first and only term as president. In the end, the public saw Hoover as a man who began his presidency as a liberal, but who’s beliefs began to resemble those of a conservative towards the end of his term. The Progressive Age had come to an end by 1910 and big business thrived as Harding, Coolidge, an...
During the year 1889, two researchers, Joseph Von Mering and Oskar Minkowski, had discovered the disease that is known today as diabetes. Diabetes is a disease in which the insulin levels (a hormone produced in unique cells called the islets of Langerhans found in the pancreas) in the bloodstream are irregular and therefore affect the way the body uses sugars, as well as other nutrients. Up until the 1920’s, it was known that being diagnosed with diabetes was a death sentence which usually affected “children and adults under 30.” Those who were diagnosed were usually very hungry and thirsty, which are two of the symptoms associated with diabetes. However, no matter how much they ate, their bodies wouldn’t be able to use the nutrients due to the lack of insulin. This would lead to a very slow and painful death. In 1922, four Canadian researchers by the names of Frederick G. Banting, Charles H. Best, John J.R. MacLeod, and James B. Collip had discovered a way to separate insulin in the pancreas of dogs and prepare it in such a way so that it can be used to treat diabetic patients. In the year 2008, there were 1,656,470 people who suffered from diabetes in Canada, and by 2010, it is predicted that this disease will take over the lives of 285 million people . Although there is no cure for diabetes, the treatment of prepared insulin is prolonging the lives of diabetics and allowing them to live freely. The discovery of insulin was important and significant in Canada’s history because Banting was a Canadian medical scientist who had a purpose in finding a treatment for diabetes, its discovery has saved lives and improved the quality of life of those suffering from this disease, and it showed the world Canada’s medical technology was ...
However, even before the Depression, there were signs that Hoover was becoming more conservative. As Document A suggests, Hoover did not want to be considered completely laissez-faire. He seemed less determined to preserve the extremely capitalistic society of the 1920's which was run, often corruptly, by political machines, such as Tweed. However, the success of the American economy under the private interest beliefs of Harding and Coolidge required him to ensure that the lack of intervention ...
Insulin: a hormone made by the pancreas that allows your body to use sugar (glucose) from carbohydrates in the food that you eat for energy or to store glucose for future use. Insulin helps keeps your blood sugar level from getting too high (hyperglycemia) or too low (hypoglycemia). Before insulin Diabetes mellitus was a chronic disease that affected thousands of people in Canada and beyond. In the first half of the 20th century, medical professionals understood that diabetes mellitus involved the body’s inability to metabolize food, especially carbohydrates. “Insuline” was already in development as many medical professionals like Joseph Freiherr and Oscar Minkowski, isolated its properties before Banting had his ideas. As well Ancient Greek
The New Deal did not notably benefit the majority of people. Walter Procter, in a letter to FDR, wrote, “The American worker – manual or brain – is not a dumb brutalized self. He is a man…why should ‘opportunity’ mean only opportunity for ...
The New Deal period has generally - but not unanimously - been seen as a turning point in American politics, with the states relinquishing much of their autonomy, the President acquiring new authority and importance, and the role of government in citizens' lives increasing. The extent to which this was planned by the architect of the New Deal, Franklin D. Roosevelt, has been greatly contested, however. Yet, while it is instructive to note the limitations of Roosevelt's leadership, there is not much sense in the claims that the New Deal was haphazard, a jumble of expedient and populist schemes, or as W. Williams has put it, "undirected". FDR had a clear overarching vision of what he wanted to do to America, and was prepared to drive through the structural changes required to achieve this vision.
A change in strategy leads to new perspective over certain matters. During FDR’s tenure many new reforms were adopted as part of the New Deal. Some o...
Mills starts out in his first argument by being concerned that people were being silenced when voicing their opinions. He voices that by saying: “First, if any opinion is compelled to silence, that opinion may, for aught we can certainly know, be true. To deny this is to assume our own infallibility”(50). Mills means that when someone’s opinion is being silenced by another, the latter will assume that their believes are to be true.
Summary of ACTE's Recommendations for strengthening career and technical education through reauthorization of the Carl D. Perkins vocational and technical education act. (2004). Techniques: Connecting Education & Careers, 79(3), 10-11. http://web.ebscohost.com.ezproxy.net.ucf.edu/ehost/pdfviewer/pdfviewer?sid=01e29e4c-3b2a-4906-8d7e-5d13a7a04be1%40sessionmgr198&vid=7&hid=122
Fitzpatrick, J. R. (2006). John Stuart Mill's political philosophy: Balancing freedom and the collective good. London [u.a.: Continuum.
John Locke, John Stuart Mill, and Jean-Jacques Rousseau all dealt with the issue of political freedom within a society. John Locke's “The Second Treatise of Government”, Mill's “On Liberty”, and Rousseau’s “Discourse On The Origins of Inequality” are influential and compelling literary works which while outlining the conceptual framework of each thinker’s ideal state present divergent visions of the very nature of man and his freedom. The three have somewhat different views regarding how much freedom man ought to have in political society because they have different views regarding man's basic potential for inherently good or evil behavior, as well as the ends or purpose of political societies.
YOUR RESPONSE NEEDS TO REFER TO: (I) THE AIMS OF THE ‘NEW VOCATIONALISM’ AND HOW IT IS CURRENTLY BEING MANIFESTED IN SECONDARY SCHOOLING; (II) HOW EQUALITY OF OUTCOMES FOR ALL SENIOR STUDENTS CAN BE MANAGED AT AT TIME OF HIGH STUDENT RETENTION IN THE POST-COMPULSORY YEARS AND (III) A CRITIQUE OF THE CURRENT VET IN SCHOOLS POLICY.
Savickas, M. L. "New Directions in Career Assessment." In Career Development, edited by D. H. Montross and C. J. Shinkman. Springfield, IL: Charles C. Thomas, 1992.
Kaufman, Roger and Zahn, Douglas. Quality Management Plus: The Continuous Improvement of Education. Corwin Press, Inc.: Newbury Park, California, 1993.
Toohey, S.; Ryan, G.; McLean, J.; and Hughes, C. "Assessing Competency-Based Education and Training." Australian and New Zealand Journal of Vocational Education Research 3, no. 2 (November 1995): 86-117. (EJ 515 577)