Quality Management History And Trends

Introduction In the article “Quality Management–History and Trends” the authors discuss how quality management in organizations has continually been developing. The authors define quality management as one of the major sources of competition as it is triggered by consumer demands. There has been an increase in quality management techniques in the recent years due to an increased focus on market orientation and the result has been a higher customer satisfaction since quality management takes care of the needs of the consumer (Weckenmann et al., 2015). The recent development in quality management has affected the relations of organizations and their complexity. The authors discuss the importance in understanding the history of quality management

Therefore, the current focus is on the methods used to ensure proper cooperation and communication among all stakeholders in an industry. Quality management is also adopted as a way of solving problems (Weckenmann et al., 2015). Scientific methods have also been used to cause improvements in globalization and to ensure that consumer demands are met. Emerging trends in quality management can therefore be measured using mechanisms which promote consolidation and improvements. Innovation has also been incorporated by identifying issues that are likely to be problematic in the

Efficiency was also encouraged to ensure that the commodities distributed met the needs of the consumers. Due to this, planning of quality goods was introduced to ensure that goods met the needs of the consumers. In the early phases of construction and development, time and cost saving was considered to be important (Weckenmann et al., 2015). To ensure that organizations were able to save on costs, measures were introduced to ensure a preventive quality assurance system rather than a reactive system. Several systems were introduced to ensure preventive quality assurance