I have 10 years of experience completing Quality Assurance reviews and customer service for Embassy Management LLC. In this role, I maintained positive working relationships with personnel across the Embassy Company while conducting Quality Assurance reviews for various programs, which included Residential Supported Living/Community Protection, Licensed homes, Employment programs, and Employee files. During QA reviews of programs, I gathered data and compiled reports. Helped identify systemic issues and developed plan of actions. Updated review tools to ensure compliance with state regulations, laws, and external and internal company policies. I am proficient interviewing to gather information during reviews. My co-workers considered me an
Although I was the youngest employee in our department, my coworkers treated me as an equal. I was part of the team that must work together in a fast pace, quick turn-around time to meet deadlines and occasionally working long hours finishing reports. It was the type of jobs that can make or break anyone brave enough to endure, and I am grateful for the experience. While employed in this job, I also grew as a person. I learned integrity is everything in regards to human interactions, as well as self-respect and respect for my co-workers. I learned to value time and prioritize my daily tasks. At the same time, I learned to be ready for any wrench thrown my way. The gradual maturity I gained at KPMG rises above all else. These are lifelong lessons I take with me every day of my life, and most importantly, these are the values that will not be taken away from
I've been working for Lowe's Companies for almost 3 years in May. I started at the retail store where I was apart of the Red Vest Mentor program. I was responsible for training and mentoring the front end associates in customer service. During my time there I also took on the responsibility to work standby for the cash administration office. As a back up cash administrator, I was responsible for processing daily businesses and cash deposits, as well as counting and staging cash drawer tills. Within this past year I advanced to the corporate office and worked for 6 months as a customer care agent. I worked on a team as an EOS (employee opinion survey) captain where I was responsible for encouraging my coworkers to provide feedback regarding
I have 2 years and 11 month as a Correctional Sergeant. In that time my experiences as a correctional sergeant has been both as an area supervisor for adult and youth offender programs section, segregation and a shift supervisor. As an area supervisor I have had to handle many different inmate issues to include but not limited to the following: conducting inmate disciplinary, handling inmate grievances, inmate property, inmate classifications, and disruptive inmates. As an area supervisor I was also in charge of many officers where I had to train and develop their skills being that most of them had under a year experience. In 2015 I was hand selected by both the Associated Warden and Warden to take over segregation to clean up the problems that were occurring in segregation.
The IQA must establish the planning process and plan for internal quality assurance; they must plan the activity, carry it out, make a decision and provide feedback.
This past summer, I received a set of keys, a radio, and a name tag that read “Supervisor.” This was my third year working at the waterpark where I advanced from lifeguard to lead lifeguard and finally into a management position. I was now the youngest administrator in the operations department. Walking into work the first morning in my new uniform, the lifeguards looked surprised. Most of them were older than me and apprehensive about a boss who seemed so young. Initially, they spoke to me in a condescending tone and passively refused to complete any of the tasks I requested. When I politely asked a group of lifeguards to clean and straighten a section of the park after we had closed, the area was still in disarray when I
The purpose of this assignment is to critically examine and discuss about the document of National Quality Standard (NQS). This assignment will provide an insight into various theoretical perspectives and demonstrate an understanding of the importance of teacher’s presence as an integral component of the learning environment in facilitating and scaffolding children’s learning. This essay will examine the National Quality Standard and discuss about how physical environment, staffing arrangements, and building positive relationships with children can directly impact on children’s learning and development in the early childhood settings.
opportunity to work at this mental institution with young girls and women. I was given the
I had applied for a job at Catholic Guardian society; in 2001 I did get the job. It was working with young girls in a group home, place there by the court. A group home is a place that children are sent to, once in foster care. A child can be in a group homes for many reasons; such as running away from home, not going to school and getting being arrested. I work every shift that was allowed, sometime doing doubles. When I started the job, I learn my way around fast. My partner was Michelle S.; she was great she began working there three years before me. Our primary job was to ensure the safety of these girls; their age would range from twelve through twenty-one. Our supervisor was great or so I thought. I soon realized that she was a horrible
Thank you for asking me to provide a response with additional information needed to complete your review of the issue of the case.
Quality care, safe practices and principles, and accountability constitute the foundation of any health care organization (Huber, 2014). Addressing patient safety issues and improving health care quality may include reorganizing operations to improve efficiency, coordinating care with interdisciplinary team members, and using information technologies (Wang, Cha, Sebek, McCullough, Parsons, Singer, & Shih, 2014). In this paper, I will review my organization’s quality program goals, objectives, and management structure, how quality improvement (QI) projects are selected, managed, and monitored, and how nursing staff are trained and supported in
Maintenance and promotion of quality improvement initiatives are essential for the successful growth and development of the health care industry. Nurses are key to all quality improvement initiatives as they are in the frontlines and have the most contact with the healthcare consumers. Therefore, nursing professionals are good at putting in their valuable inputs for quality improvement efforts. On a daily basis nursing professionals strive to deliver safe, efficient, effective, patient-centered care in a timely manner. With the growth and development in the health care industry, there is an increased need to provide competent and high quality services. Nurses are equipped with distinctive proficiency required for delivery of patient care
I still went way out of my way and tried to leave a certain lasting impression on them. I perceived the other people in the situation in a number of different ways. First being the customers because in my job customers can make a huge impact and you don’t want to disappoint them. Also, coworkers played a part in how I acted in a situation because coworkers above me I needed to act better than I normally would or with a coworker who had the same status as myself. The attitude I had going into work affected how I acted and how hard I worked because at work I want to seem very professional and hardworking so I would go out of my way to try to be that type of
The corrections program was similar to law enforcement, so I switched to the correction alternative because I still wanted to be associated with law enforcement. I was hired on at a juvenile detention center as a juvenile correction officer. I thought that this was my opportunity to do something to help these kids, don't get me wrong I did not think I could help or save the world, I just thought I would or could make a difference in one life that it was all worth the hassle. Well I was wrong, my first day of on the job training we had to restrain a kid who was out of control, it only got worse from there on. It seemed like an everyday occurrence in this place; the kids were ok most of the time, but it only took one kid in a bad mood to set the other 40 kids off then it turns into a big problem.
What sets a successful company apart from everyone in the industry? Is it the way of thinking within a company that promotes the quest for continuous improvement or the value a company puts on their customers’ satisfaction with the company’s product or service? There are many qualities that make a company successful. Two examples of how successful companies demonstrate what it means to be a successful is by who they are, as well as how they achieved a world-class performance level in their respective industries.
In response to Bologna Process and taking measures to promote quality assurance, Standards and Guidelines for Quality Assurance in the European Higher Education Area (thereafter ESG) was published in 2005. However, the permeation of ESG remains limited on the higher education institutional (HEIs) level; conflicts emerged between institution administration and local authorities on how to enhance institutional quality culture; ESG has not been updated to follow the trends in higher education system. To solve these problems, I propose building monetary policy under a European Union Commission that requires the institution and quality assurance agencies (thereafter QAA) to reach the ESG of quality assurance to obtain certain financial resources; raising quality standards to a super-national level; analyzing the reforms and trends in higher education over the past years and identifying standards and guidelines that can be applied.