QWL Definition

DEFINING QWL
There is no consensus among the experts as to what quality of work life is. Different researchers have given different meaning of QWL. Although the term was coined by Davis and Cherns (1975), the inception of this term is traced in the works of Emery and Emery (1974) and Carleson (1978). In India, studies in quality of work life became evident almost a decade later. The studies carried in this areas by Ganguli(1976), Joseph(1977), Sinha(1977), Saiyaddain(1979) are of particular importance.
According to Walton (1973) “QWL is a process by which an organization responds to employee’s needs by developing mechanisms to allow them to share fully in making decision that designs their lives at works”.
According to Seashore (1975) “QWL is individual’s own personal satisfaction or dissatisfaction that defines the quality of his or her work rather any criterion”. In this definition, he has given importance to the individual factors.
Hackmen and Suttle (1977) have considered QWL is degree to which members of an work organization are able to satisfy important personal needs through their experience in basis of increment and decrement of the mutual relationship with the job related factors and individual’s outside life factors.
Cohen and Rosenthal (1980) have given a more specific definition which says that Quality of Work Life is an internationally design effort to bring about increased labor management co-operation to jointly solve the problem of improved organization performance and employee satisfaction.”
Nedlar and Lawler (1983) had provided a working definition that captures the essence of the movement-“QWL is a way of thinking about the people, work and organization. Its distinctive elements are a concern about the impact...

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...elow mentioned needs must be fulfilled in order to achieve a healthy quality working life. These are as follows:-
• Physiological: These are basic physical comfort needs of all human beings like food, water, and sleep.
 In the workplace, these needs get converted into a safe, secure and ergonomically designed work place that also provides appropriate compensation.
• Security/safety: People want to feel safe and secure and also free from any sort of harassment in the workplace. They need stability and structure in the work.
• Belongingness: It is a need for friends, family, and intimacy, i.e., for being socially accepted and getting affection from one's peers.