Public Sector Reform Essay

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In light of the experience of previous reform initiatives, assess the main developments and challenges to successful implementation of the latest Public Sector Reform Plan, include in your answer reference to the recent Public Service Reform Progress Reports.

Public Service Reform has been a vital component of the Government’s planned response to the economic crisis of recent years. The Reform and Delivery Office within the Department of Public Expenditure and Reform (DPER), is responsible for driving, co-ordinating and supporting the Government’s programme of Public Sector Reform. Mr. Robert Watt, Secretary-General of DPER, stated in 2011 that reform of the public service is essential and it must continually improve and deliver services faster, better and more effectively. This essay will look at the main developments and challenges to the successful implementation of the Second Public Sector …show more content…

The implementation of ICT strategy is vital where people and businesses are used to 24/7 online access to data and services. This is a huge challenge for Government departments where the systems are outdated and no longer fit for purpose and specialized ICT equipment and staff are required. The Office of Government Chief Information Officer (OGCIO) within DPER is the driving force in the implementation of ICT across the Public Sector, working with Departments and agencies to create a new model for ICT delivery in the Public Service and provide better outcomes for citizens, businesses and public servants through a more integrated, shared and digital environment. The ICT strategy identifies an opportunity for a group of common applications to be developed centrally for use by all Departments to drive efficiencies and savings. These now included eSubmissions, ePQs and eCorrespondence with eFOI and EDocs to follow in

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