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The importance of media coverage
Aspects of crisis management
Aspects of crisis management
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Wayne State’s PR institution overall agenda is to raise the stature of Wayne State University. And any public relations activity that they do is aimed towards always achieving that goal and is the actual mission statement of the marketing communications department. Within this institution, on the 3rd floor of the 5700 building on Cass Avenue, sit’s the office of Information Officer and Public relation professional Rasheda Williams. On May 24th at 12:00pm I was given the opportunity to sit down with her to learn what it is to be a PR professional within the working world. Her job description involves anything from writing stories for internal publication and media relations, to pitching to their experts for media stories, responding to …show more content…
Party planning is just a small aspect of that; you have to be a photographer, graphic designer, blogger, publicist, marketing, journalist, etc. The best way that Rasheda describes what she does for a living (because many do not understand what creating strategies and strategizing tactics and tasks means) to strangers, friends and family is to have them think of a celebrity publicist; they coach a celebrity on what they should say and how they should position themselves to the public and media. That 's what she does for Wayne …show more content…
Many events at WSU are academic based and some of the material can go over the public’s (and even the media) head—being that they are a high level academic events. The key is to unmask the human side of the material and explain “what’s the bottom-line” and “what are people going to get out of this?” The crisis situations are a lot of pressure. Trying to insure the peoples’ safety and trying to get the information out to people as quickly as possible, while trying to be accurate can be a difficult challenge. Finding the balance between accuracy and speed has been a difficult task for the campus and PR
Newsom, D., Turk, J., & Kruckeberg, D. (2013). This Is PR: The Realities of Public Relations
- If all of the options were explored, and patient is given antibiotics and is treated without any pain or suffering than the treatment identifies with the ethnical principles of autonomy, non-maleficence, and veracity. In turn, Mrs. Dawson will be happy with the outcome of the procedure.
Although tragedies such as these usually leave citizens at a loss for words, these are the events that help organizations gain some perspective from a internal and external landscape for learning. Many organizations fail to interpret certain signals, or fail to analyze important information being communicated that is vital to their decision-making. Crisis management teams/planning should be required of every organization. It is important that all the departments learn how to communicate with one another also, because these guys did not reflect that, and the consequences were 13 fatalities. If they did have a crisis management team, strategy and plan, perhaps the outcome would have been different.
Case 5.3: Getting the Message (Northouse, 2013) demonstrates an example of situational management. In summary, Ann Calbera is a program manager of a college campus radio station (WCBA). The radio station has a strong pipeline of student workers who value the media experience from working at the station. As a program manager, Ann is well respected, takes great pride in developing relationships with the student workers and allows them to be creative which the students respond positively to leadership style. However, the student workers have a lack of understanding on how their behavior negatively impacts the station and violates FCC rules by which the station is governed by. Even though Ann provides the students with a detailed policy and procedures handout, FCC violations still occur on a regular basis which result in illegal practices and consequences.
In order for an Athletic team to have effective PR, they require very large in-house staffs which are very diverse in there job descriptions and responsibilities. The first and broadest group is the basic public relations staff. The basic public relations staff takes care of the basic day to day of the organization. They are the people who write and release the updates on the team to ...
Woodrow Wilson, after earning his Ph.D. became a political science teacher at a college in Pennsylvania. At that time, public administration was very foreign in America and Wilson felt the need for it to be developed. Woodrow Wilson framed the initial study of public administration in The United States. Additionally, according to Wilson there were many events that took place during that era of the late nineteenth century that forced America to take notice of its need for public administration. “Technological innovations and growing international involvement in the Spanish-American War, combined with increasing participation in a democratic government,”
Gallaudet University. (1997). Public relations Gallaudet University: The beginnings. Gallaudet University, 1-17. Retrieved from http://pr.gallaudet.edu/
The discipline of public relations is a modern profession which has been in existence for only close to a century; however, it has already taken an important role in the fields of business, government, entertainment and non-profit organizations including educational institutions and healthcare organizations. Public relations professionals are required to have excellent organizational, interpersonal and communication skills and have the ability to persuade the public. It is imperative for PR professionals to effectively communicate with its public in order to establish and maintain a positive relationship. Furthermore, public relations professionals must have the ability to work under pressure and effectively manage crisis which may have detrimental effect on the company and the public it serves. State purpose of paper and an overview of what will be covered in the introduction
1.1 Explain the value of customer service as a competitive tool Customer service is valued as a competitive tool by many organisations. It gives you the ability to gain customer loyalty while meeting the customer’s expectations. Staff will have the skills and knowledge that will provide a competitive edge. Most organisations are known for the quality of their customer service. This means that they are known for good customer service or poor customer service.
Non-profit organizations are unique business institutions whose primary focus is the fulfillment of an organizational mission. A non-profit organization is truly only identifiable from a for-profit business by observing the eventual flow of money. This difference can be seen in both the flow of money into the organization as well as the resulting outflow of profits. Not-for profit organizations typically receive their funds from operations, donors, and memberships while recycling any profits back into the organization.
Effective communication in an organization is one of the components of its success. Managers are charged with navigating communication obstacles while making every effort to harness its benefits. This onus placed on managers is compounded by organizational advancements and the application of new technologies. One relatively new organizational technology being applied is the use of social media. Social media creates communication issues yet conversely alleviates specific communication barriers by playing several roles within organizations today.
Managing a Crisis Using Public Relations Handling Public Relations for any organization can be very difficult. task in any circumstance - even in simple, non-crisis situations. When a crisis strikes, that's when PR managers really have their work. cut out for them to see. A PR manager must always be prepared for the inevitable crisis to happen because that is when their jobs are really tested by the public and the organization.
Q1. Grunig and Repper (1992) proposed a model of strategic management of public relations. Sung (2004) commented that the model emphasizes Public relations has a significant role in the process of an organization’s strategic management by identifying stakeholders, publics, and issues around the consequences facing the organization.
Due to constant technology changes, the arsing of digital communication as well as the potential that is offered by Web 2.0 lead to one of the most biggest trends in todays world- Social Media.
Public relations is everywhere today. It is a practice that has become an important aspect of any business venture. Whether an organization is not for profit, for profit, or governmental, they still need and desire to communicate their purpose within the community and public relations allows this to happen. There are several publics in which the PR practitioner must correspond with and each requires a different means of communication. Internal publics are inside the organizations such as clerks, managers, and stockholders. "External publics are those not directly connected to the organization: the press, government, educators, customers, suppliers, and the community" (Seitel, 2004). Each public plays a key role in the PR of the organization. The many functions of PR can also be categorized based on what purpose they serve the organization.