Professionalism: The Most Important Concepts Of Nonverbal Communication In The Workplace

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Professionalism in the workplace is one of the most important concepts to adhere to. According to Sullivan, “Professionalism is the moral understanding among professionals that gives concrete reality to this social contract” (, p.) A positive impression on fellow coworkers and bosses is something to strive for, but it doesn’t end with fellow employees; patients/families are the reason that each of you are there and that you and your coworkers have a job. I believe to be professional in the workplace you must arrive early or with enough time to be ready to begin your scheduled shift, dressed appropriately, and ready to perform your duties. You should work as a team member, displaying a positive attitude, communicating and contributing as a …show more content…

speaking face to face with someone, or via telephone, email, radio, social media, etc. According to DellaCroce, “There are three modes of communication in which people commonly receive and understand data. These means of communication are verbal, visual, and tactile. To effectively communicate with others, we must first know how they receive information” (2014, p. …show more content…

Nonverbal communication can be relayed through proper attire, personal hygiene habits, tidiness, and competence. An effective nonverbal communication tool is to maintain eye contact, proper posture and a calm and confident demeanor. According to Stickley, “There are two acronyms they use for non-verbal communication. Acronym SOLER has been changed to SURETY. Soler means S is to sit at a angle, O is open posture, L is lean towards the other person, E is eye contact, and R is relax. Surety means S sit at an angle to the client, U is uncross legs and arms, R is relax, E is eye contact, T is touch, and Y is your intuition” (2011, p.

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