Production and Quality in Scott Bader

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Production and Quality in Scott Bader Production and Quality is an important function in any business, it is the basis for meeting customer needs. Scott Bader is an international company, which operates in 90 countries worldwide there, are manufacturing sites and networks of agents and distributives all around the world. There are some lean production methods, which companies use to reduce waste and cost of production for a business like Scott Bader to be successful, and efficient they must have a good production and quality control system. They could have use Just-In-Time this method is used to mainly reduce production times and costs it also reduces the amount of unused stock left in the business. Supplies and raw materials turn up at the factory as they are needed, resulting in very little unused/unneeded stock sitting doing nothing this means cash flow is improves as the money is not tied up in stock and can be used somewhere else in the business, this could backfire if new customers are not taken into account and the business may struggle to meet orders if their suppliers do not deliver on time. As the business is very unlikely to buy stock in bulk because of wastage then it will not benefit from economies of scale which could in fact save them time and money in the long-run. Each stage of the production process finishes just before the next stage is due to commence and therefore the lead-time is significantly reduced. The business can build strong relationships with suppliers because they are used so often and communication and cooperation between functions in the company are improves for example between marketing ... ... middle of paper ... ...rtnership relationship with their customers because they understand that it is a two-way process. "We need to listen to what our customers are telling us and then we need to act on that. I think Scott Bader's attitude to customer needs is great they have the right idea they form customer loyalties and make a good name for themselves. Scott Bader also give a good after sales care service they provide particularly with technical support - people in the technical team can go out to visit customers and will bring the product back in-house to get their technical people to look at it and resolve any problems they are having. Scott Bader also helps customers with the safety issues of their products like how to store them, ventilation, temperatures, and the use of right equipment. This in a way is abit like adding value.

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