Principles Of Performance Appraisal

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Performance appraisal is act as a tool to assist in the employees’ behavior reinforcement. A performance appraisal activity was carried out in the Cavendish Hotel. It is a formal conversation between the appraiser and appraisee – the divisional manager and the front office manager. Hutchinson (2013, p.119) explains that performance appraisal is dynamic process that requires appraiser to observe and review appraisee past actions; to pose judgement on the appraisee performance; to provide feedback and design adequate training to develop employees’ skills and strengths. The purpose of performance appraisal is to manage the employees’ performance in order to achieve high levels of organizational performance. Performance appraisal need to be conducted …show more content…

Is the individual lack of the ability and skills to perform the tasks, do not know how to do the tasks or that they are unwilling to perform? Denisi A. & Smith C.E. (2014, p.149) states under performance will cause organizational fail in terms of sustainability, responsibility into the core of the business, lack in growing transparency, reduce the morale among the staffs and the quality of goods and services. Suff, R. (2011b) states that under performance define as a disruptive behavior at work and work below standard. Employee is unclear with the direction and lack of motivation, ability and knowledge to complete the task. Manager has to understand what are employees’ problems and communicate with them consistently to clarify the performance expectations. Provide regular feedback, early intervention, provide one to one coaching and mentoring to the employee in order to correct the poor performance before they become bigger issue. In house training, attend workshop is needed for employee to improve the job performance. Rewards will motivate an individual to perform better and focus to achieve the job objectives. Rewards like sales commission, incentives and bonuses will improve an individual performance. No one is willing to make contribution without expecting anything in

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