Poor Listening Skills

1499 Words6 Pages
“Lack of listening skills affects marriages, parents and children, teachers and students, employers and employees, foreign affairs, and the list goes on” ("The Importance of Listening"). This paper will discuss how poor listening skills adversely affect interpersonal relationships. Variable listening skills will be examined through different characteristics, real-life scenarios and the improvements that could be made with tips.
Let’s explore why listening is so critical. “Adam listened to Eve. In that first spoken word message and all since, no communication occurred until there was a listener. It follows, then, that there has become a much-heightened need to listen. We must understand the fundamental relationship involved, we cannot escape it” (Mills 1). The characteristics of good listening skills can be best understood by using the acronym MASTER. The “m” refers to mental. Mental is the ability to slow down and strategically control our ability to listen. “A” refers to active. Being active utilizes constructive listening responses and constant practice can keep this sharp. The “s” refers to sustaining attention. Experienced concentration is crucial for sustaining attention. “T” refers to target. There are four types of potential listening targets; responsive listening, implicative listening, critical listening and nondirective listening. Responsive listening is the agreement between listener and speaker. Implicative listening involves carefully understanding what is implied by hearing what is said. Critical listening is the process of coming to the point of a subject by clearing away all the non-important information. Nondirective listening is fully hearing the speaker out. The “e” refers to eliminating t...

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...e information to a clarifying understanding will quell any doubts that may be present. In order to listen at work, I need to work to listen.
The characteristics, scenarios and useful tips we’ve explored demonstrates why listening is so vital in our everyday lives. Without effective listening, we are depriving ourselves from being involved in meaningful conversations. Communication is key for any healthy relationship and listening is part of that process.

Works Cited

"The Importance of Listening." 123HelpMe.com. 2 Dec 2013
.
Nicols, Ralph, and Leonard Stevens. ARE YOU LISTENING?. New York: McGraw-Hill, 1957. Print.
Mills, Ernest. LISTENING: KEY TO COMMUNICATION. New York: Petrocelli, 1974. Print.
Marshall, Lisa. " How to Improve Listening Skills." QuickandDirtyTips.com. N.p., 24 Aug 2012. Web. 2 Dec 2013.

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