Persuasion has always played an intricate role, in many ways, when it comes to promotion of a Fortune 500 companies like C.V.S. corporation. With the largest pharmacy chain of over 7400 stores in United States; no wonder they are at the top five largest pharmacies in the United States based on revenue generated from prescription only. However it's not only prescription is sold in stores; there are assortment of general merchandise including food, sundries, beauty products as well as health products sold there. In one of the stores I visited for this paper, located at 39th and Main street, I noticed that the products were sold in minute quantities so as to reduce the price of the merchandise.
So what is CVS? The full name is Consumer Value Store. It was founded on Merrimack Street in Lowell, Massachusetts in 1963; by the Goldstein brothers and Mark Stephen is as well as Ralph Hoagland. So the next question becomes how they came to the level they have attained now? Well in the early 1960s’, they had only five stores in the northeastern states; however that change to 17 stores five years later. The same decade, they started operating their first stores with the pharmacy department. Even though there are a few stores without a pharmacy department as of this moment most CVS; most stores have a pharmacy and photo service. Most of the persuasion is done by the CVS are done through advertisements and incentives using the mass media. In order to be an effective in the art of persuasion, CVS Corporation has integrated different platforms and methods that have been known to be effective towards targeted customers. one of the platforms is cognitive shorthand: the idea is basically to have customers continuously shopping at...
... middle of paper ...
...the filled parking spaces. As someone who's going into the health industry; I find their persuasive skills, especially in the pharmacy department, very positive and innovative. By this I mean that idea of providing quality health care through good medication provisions as a main attraction to the store. In terms of advertising; I think that there is more work to be done; especially the area of trying to avoid deceiving its customers. I would rather have them being Machiavellian about that incident; telling me some of the important things that happened than just filtering it through the media or even hiding it. I do believe that they are a great model for mass persuasion because they have shown that they are always ready to communicate with their customers. To give your audience satisfaction in your persuasion; I believe that this is what communication is all about.
...ir advantage. Franchises such as Walmart, manipulate product advertising and put items in specific places to increase chance of sales.
Did you know that the CVS in “CVS Pharmacy” stands for “Convenience, Value, and Service?” CVS is a known pharmacy innovation company with a simple and also very clear purpose: helping everyone on their road to better health. Tracing back there history through there retail, pharmacy benefit management and retail clinic roots, today CVS health is a pharmacy innovation company that is reinventing pharmacy. Their company has drastically grown and improved over the years, but their commitment to their customers, clients and communities has never wavered. CVS pharmacy headquarters is currently located in Woonsocket, Rhode Island. (“CVS history”, para. 1)
... Thus, the firm’s pricing policy should be flexible enough not to discourage the price-sensitive consumers and yet allow the company to sustain ever increasing product and service development costs. Also, mergers and acquisitions could be used by the company to its advantage. That would follow in the footsteps of the CVS recent acquisition of Arbor Drug and Revco and comparable transactions performed by the CVS competitors such as Rite Aid acquiring Marco, Thrifty Payless, and K&B. M&A practices make sense as they reduce competition, increase the customer base, and provide convenient locations for the existing customers.
Costco’s business strategy is different from their competitor’s in the wholesale retail industry because their purpose is to keep overhead down and pass the savings to their customers. They do this by choosing not to advertise, sell fewer brands and having an innovative approach by having their own manufacturing facilities for a variety of merchandise. Costco does not market their warehouses and their marketing is through word of mouth from current customers who also must have a membership to shop at Costco. When compared to Walmart Costco sells four brands of toothpaste and Walmart sells sixty brands of toothpaste. Costco can buy more for less from the manufacturer of the four brands of toothpaste and pass the savings on to their customers. Costco’s strategy is to sale a limited number of items because this strategy according to (Lutz, 2013) “increases sales volume and helps drive discounts.” Because of Costco’s profitability in the retail market they have managed to continue to be profitable even in an oppressed economy. Costco’s focus is on high-end customers indicated by some of the brands they carry such as Coach Handbags. Costco offers three different levels of membership and is only open to customers who have a membership. Costco’s philosophy is they do not advertise or markup items more than 15% in order to save their customer’s money. These practices lowers the overhead costs and continues passing the savings to the customer. Costco is an international company and has (Costco Wholesale Corporation, n.d.) “462 locations in 43 U.S. States & Puerto Rico; 87 locations in nine Canadian provinces; 25 locations in the United Kingdom; 10 locations in Taiwan; 9...
Walgreens ensures to have high quality products and solutions by making it convenient for clients to get in and out with what they actual need, enhancing its beauty products and stimulate the convergence of health care by putting everything together. In addition, by utilizing over-the counter health service and providing wellness products, the company helps its customer to find more seamless solutions. Employees are trained to make friends and build relationship internally with their customer. Beyond accelerating the products in the physical store, delivering well experiences to customers also need highly engaged employees offer superior customer care in every community. In addition to provide outstanding customer service in retail stores, the company started a piloting program where people are able to order their prescriptions through phone and takes advantage of convenient curbside pick up. In essence, this action partly shifts Walgreens from a retailer to a service based organization. As a result, through the functional strategy in the company, customers can undergo the differential shopping experiences compared to other drugstore in the industry, and the company can improve its positive reputation and customer
The company had to be the second largest retailer shop in the US; it has many advantages that come along. The customers well acknowledge the company and its brand have been well established.
This store did truly have potential to persuade people to go to this store rather than shop online, but based off the reviews they had not used there potential the correct
promote products in-store. Calyx & Corolla can set a 25% – 30% sales from retails to attract last
According to Merriam Webster, the term “ethical” can be defined as “rules of behavior based on ideas about what is morally good and bad.” Being able to differentiate between what is good, and what is bad is key when it comes to many things. One of these things includes persuasion. There are many concepts that can explain why certain principles of persuasion can be more ethical than others, and many that are critical to being an ethical communicator. Said concepts are explained in Rothwell’s text, In the Company of Others, Robert Cialdini and Steve Martins video, Science of Persuasion, and Stephen Carter’s text, Integrity.
There are hundreds of different ways top notch companies promote their products. When companies combine the many promotional methods used to promote a specific product, they represent the promotion mix for the product. The promotion mix is made up of four elements: advertising, personal selling, public relations, and sales promotion. Our assignment was to collect five items from the promotional mix in one campaign. Tom Utz works as a salesman for Proctor & Gamble. He works directly with the Nash Finch wholesaler based out of Minneapolis, MN, which owns several grocery chains such as Buy N’ Save, Albertson’s and Econo Foods. Tom specializes in selling laundry detergent soaps such as Tide, Gain, Era, and Cheer to Nash Finch retail stores. One of his biggest campaigns is selling Tide laundry detergent in the Tide Racing campaign.
Scarcity can describe any item or service which cannot be obtained equally by every individual. The benefit of scarcity in persuasion is it shows the value of making a decision based on not only what stands to be gained, but also what may be lost. McLean describes reminding a customer that a product or service may be limited in availability as a method of employing scarcity, demonstrating to the customer that they may lose their chance if they aren’t convinced before someone else comes along (2010).
Persuasion is the force exerted to influence behavior that includes a reflected change in attitude. Everyday we are bombarded with messagesfrom people who wish to influence our behavior and attitudes. Persuasion canbe used to accomplish good as well as bad, though, in my paper I willrefrain from making value judgements and only report the factual aspects. I will discuss the two basic routes to persuasion, the elements involved, andways to protect current attitudes and behaviors from change. When trying to persuade someone, there are two different methods from which to choose-the central and peripheral routes. The central route persuades by usingdirect arguments and pertinent information. The peripheral route persuadespeople by association with incidental cues
Two recommendations for promoting direct-sales through consumer and the business; One is to offer incentives to its customers and second is to motivate the business to promoting its products by advertisements, establishing sales competition for employees, participating in conventions, and by endorsing franchise of its products to retail stores.
These stores persuade consumers through the means of television commercials, billboards, newspapers, and more ubiquitously use social media to make it seem as people need materialistic things to be happy.
middle of paper ... ... nal supermarket retailers will reinvent themselves over a period of time, in order to attract and maintain a loyal customer base. New concepts, neighborhood marketing, and innovation will be the key to success over the next decade.” (Imlay, 2006) What is propose is that a smart mix of products, perhaps catering to demographic tastes and needs, may tempt the shopper not drive out to the big box store, but instead loyal to their local market. Works Cited Daft, R. (2013).