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Strategies of conflict resolution organizational behavior
Organizational conflict
Strategies of conflict resolution organizational behavior
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Notwithstanding the conflict that I experienced in the workplace finally ended. Therefore, introspectively I matured to facing conflict by eliminating avoidance, denial, and projection defense. However, I feel I have stepped backward in my career goals. One year ago, while a volunteer at the healthcare organization (HCO), my birthday wish was to become an employee at the HCO. Naturally, I imagined big dreams of how I would impact my community and fellow employees. However, I soon discovered my expectations for the position would never come to pass. Furthermore, I desired my candle to ignite wellness in others yet snuffed by the hostility that I faced every day in the workplace. Each week in PSYCH 5010 as I read the text The Handbook of Conflict Resolution Theory and Practice Third Edition by authors Peter T. Coleman, Morton Deutsch, and Eric C. Marcus I learned from the textbook different methods to approach conflict. Thankfully every week I felt that I reached a milestone in my life that I never believed unreachable. I finally took responsibility for my actions to speak up and counter my obstacles head on. In the past, I did not have the wellbeing to face hostility for fear or neglect and reproach. However, I have learned that conflict is necessary for cognitive growth. Somehow I feel shaken and uncertain as I perceived I would …show more content…
Thus, my cohorts were kind and included me in all activates but I could feel the acts were not genuine. Consequently, on my last day at work, it was bittersweet as I left in high standing with the administration, human resources, and personnel. However, I experienced mistreatment among employees. Alas, on my last day at work I gave each one of my co-workers a thinking of you card to thank them for my training. However, I experienced harsh treatment by my fellow
As much as some of us dislike conflict, it is inherent in human nature. After all, it is like a wall that keeps us from moving forward in the path of life, but we must understand that those walls merely act as temporary challenges that are yet to be solved. Some conflicts may be insignificantly trivial, and some may be quite immense. Some conflicts may be happening within ourselves, and some may be accompanied by another person. Regardless, we must learn not to run away from conflict, but rather to run over them with a determined demeanor as the conflicts that we encounter in our lives are what helps us learn and grow as an individual. Furthermore, learning and growing from conflict is what shape individuals and what prepares us for the upcoming challenges that life will throw at us in the future.
The situation I would like to explain happened approximately over a year ago. I accepted a position with a company as one of their e-mail server. An acquaintance of mine (John) told me about the job and took my resume to his supervisor. I did not refer to him as a friend because at the time we did not do any activities together outside of work, nor did our spouses.
O’Rourke, J. & Collins, S. (2008). Managing Conflict and Workplace Relationships. New York: Cengage Learning.
The air hung around them, tensed and quiet. The fragility of her emotion was threatening to shatter. It is as if that time stood still for her. She fingered the brim of her notebook, nervously and took notice of the cup of coffee on her side. Controlling the sudden urged to drown the caffeine all at once; she carefully picked the cup and warily sipped its content. It had long been cold, and her tongue appreciated that fact.
It has been estimated in a study by the American Management Association that managers spend between 20% to as much as 50% of their times dealing with conflict among their employees (American Sentinel, 2012). When workplace conflicts are left unresolved they can lead to dissatisfaction, depression and other problems such as aggression and violence (Whitworth 2008). The negative, sometimes hostile, environment created by unresolved conflict has been recognized to be a hazard not only to staff, but also to patient care (The Joint Commission 2008).
Conerly (2004), further states two things attribute to the way conflict is managed. One is the importance of meeting your own goals and the other is the importance you attribute to relationships and wanting to get along with others.
Some people like to stay in control of their life and avoid any amount of extraordinary risk to protect their self-disclosure. Other people don’t shy away from challenges as they are confident that certain obstacles are nothing more than just another thing standing in their way from living life to the fullest extent. Through personal experience, I’ve realized that personal comfort is nothing more than a variety of fears that limit me from challenging myself.
Summer vacation, and school ends for about three months, and then you have as much fun as you can, then back to school… right? Well I had to go to summer school, but it wasn’t as bad as I thought it would be. Everything was going fine, I had a job after summer school, and that was going fine as well. They say that summer is supposed to be fun and exciting, and it usually is for me and my family. However in July my father started coughing up blood. My father usually doesn’t make it his top priority to go to the doctors, so he waited about four weeks until he really didn’t feel good.
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
...he who, what, where, why and when methodologies of conducting reprimands, redirects and reinforcement of motivation. Chapter 7 showed me how to manage any type of conflict within the workplace regardless of the situation in an expedient, safe, and effective manner. I also enjoyed learning more about conflict management, strategies used in handling conflicts, and the relationship between each level of conflicts and organizational outcomes.
Four weeks ago, it was Thanksgiving, almost all of my family and some of my friends were there. We had just had a good meal and some were ready to leave. Me and my girlfriend were getting ready to go, and as we said goodbye to our families, the strangest thing happened. The power in the house went out and the weather was great, so that couldn't have caused it.
Leaving the bodies for last we walked down the drive to take a look. Several rifles and shotguns were leaned carefully again the big oak. Two handguns and some knives were on the grass in front of them. Four people dangled from a branch of the tree close enough to each other to bump like a weird wind chime. A young couple and the other twice their age at a guess from the gray hair and styles of dress. They were probably parents and a married son or daughter with their spouse. Other than being hung there were no injuries apparent on any of the four. From the condition of the bodies they had been dead about a day.
Weeks, D. (1992) The eight essential steps to conflict resolution: preserving relationships at work, at home, and in the community. New York: Tarcher/Putnam.
Conflict is unavoidable and connected to a world where different ideas and opinions are challenged. Negative conflict occurs when voices are not expressed appropriately, discussions are not in control or different parties reject moving forward with a solution. There is difficulty resolving disagreements because there are multiple reactions to disputes. However, a positive conflict supports debates without a destructive outcome. They improve communication, introduce principles that are important to others, and reduce chaos. On the other hand, the approach that a person uses to address conflict dictates the outcome they receive. Methods for resolving conflict include avoiding the problem, smoothing out a situation, competing against the ideas
We each possess unique ideas, opinions, beliefs, and feelings about specific situations in life. This uniqueness is a large part of what makes us human. Because we all have our own individual way of looking at things, we each have a different viewpoint on what is proper or improper. With all that variation in society conflict is inevitable! Conflict is antagonistic in nature and we all must find ways to work through conflict issues both at work and at home. This paper describes different types of conflict, the influences I personally had in learning to deal with those conflicts, some of the conflicts that I commonly experience, how I go about dealing with those conflicts, and how conflict affects me on a personal level.