Patient and Family Centered Care Project

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Healthcare in the twenty-first century is transforming as swiftly as I type these words. Now, more than ever, patients, families, and teams of wellness providers are continuously striving towards comprehensive partnership development, to allow for the best possible patient outcomes. McGregor PACE® (Program of All-Inclusive Care for the Elderly), is a managed care program in Cleveland, Ohio that has been paving the way for over a decade, in the area of patient and family-centered care. The attached “Patient- and Family-Centered Care Organizational Tool” (Self-Assessment Tool, 2013) displays areas of facility strengths, as well as developmental areas within the organization. This paper serves to evaluate the organization’s gaps in patient-centered care attributes. I will also create a strategy to bridge the gaps, in an effort to enhance patient-centered care.
Setting Description
McGregor PACE® is a member of the National PACE® Association. The PACE® model of care began in the early 1970’s in San Francisco. It was driven by the need for long-term care services to be accessible for immigrants from Italy, China and the Philippines (National PACE website, 2002, p. 2). Due to this need, community leaders joined together and formed a non-profit corporation called On Lok Senior Health Services (National PACE website, 2002, p. 2). In 1973, On Lok opened its doors for the first time as the first adult day center in San Francisco (National PACE website, 2002, p. 2). Over the following seventeen years, On Lok began receiving Medicaid reimbursement for services. They expanded services to include; in-home care, home delivered meals, housing assistance, complete medical care and social support (National PACE website, 2002, p. 2). In 1...

... middle of paper ...

...begins falls in the domain of leadership and operations. Prior to a person deciding to enroll at McGregor PACE®, he or she, as well as family members are invited to a partnership meeting. It is at this time that all of the multidisciplinary team members meet with the prospective participant/family.

Works Cited

Frampton, S., Gustello, S., & Brady, C. (n.d.). Patient-centered care improvement guide. Retrieved from http://www.patient-centeredcare.org/inside/abouttheguide.html
McGregor PACE website. (n.d.). http://www.mcgregorpace.org/
National PACE website. (2002). http://www.npaonline.org/website/article.asp?id=4&title=Home
Patient- and Family-Centered Care Organizational Self-Assessment Tool [Self-Assessment Tool]. (2013). Published instrument. Retrieved from http://www.ihi.org/resources/Pages/Tools/PatientFamilyCenteredCareOrganizationalSelfAssessmentTool.aspx

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