Hello Hanalee! This is the same question that I tackled when I posted in forum. I must say that patient interview is my favorite part of patient interaction. There is always excitement for me whenever a new patient is referred to me. It’s always the anticipation of who I am going to meet and the adventure starts getting to know the patient.
In your question, how can we improve our patient interview process and be different from physicians despite all the conflicts that we face in our respective work setting? Per Lein, Lyles, Dwamena, & Smith (2001), interviewing patient is not only getting personal and psychosocial information but also capability not only to get data but also establish relationship that feed trust and human understanding.
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I always try to do my research first before seeing my patient in person. Since we have electronic medical data, information that I needed is available to me right away. I want to be prepared and make a good first impression on assessment day. I spend as much time as I can and make them feel important. I try not to answer phone calls, text messaging or emails while I am in their house except if it’s an emergency. Evaluating patient in the home setting environment has a lot of advantages i.e. you see the person in their own environment and meet the family like making a social visit rather than treating them like a patient in the hospital. Most of my patients complain that aside from the long waiting period during doctor’s appointment , they only get to talk their physician for 15-20 minutes duration and more often than not, there are some questions left unanswered or not
A helping interview is a conversation between a health care professional and a person in need of medical care and is a common tool of communication in any health care setting. Three components of the helping interview are 1) the orientation of the professional and the client to each other, 2) the identification of the client’s problem, 3) the resolution of the client’s problem (Tamparo & Lindh).
For this assignment I was able to interview Regina Bowman RN, BSN. Her current position is that of the Director of Medical Surgical Nursing. Her position places her over top of seven nursing units between two facilities. Regina graduated from the Mercer Medical School of Nursing in 1979 with her diploma in nursing. The Mercer medical school of nursing is still in operation although it has been renamed the Capital Health School of Nursing. Her return to school started after graduation. She enrolled at Mercer County Community College to obtain her Associates. Secondly she attended La Salle University and received her Bachelor’s in Nursing in 2003. Lastly she is currently enrolled at the Thomas Edison State University, and has a prospective graduation of 2011 with her Masters Degree in Nursing. Regina has work in many clinical jobs, both in and out the hospital. Initially she began her nursing carrier as a medical surgical nurse shortly after graduation. After she gained experience she worked in the emergency room only to return to med-surge as an assistant manager. Subsequently the unit in which she worked closed and Regina was placed in an outpatient setting managing hospital owned physician groups. This position leads to her return as the manager of 7 East a general medical unit. This position eventually gave her the opportunity to hold her current position as a hospital director.
...to communicate with your patient in order for them to be updated with their family’s sickness. And also have compassion towards them. You are likely to see a lot of injuries and scenarios play out among patients that have been admitted to the hospital. There are many achievements in this field that you may accomplish. And priorities that you have to deal with. For instants your time you have to adjust your schedule.
What do you perceive as potential benefits and challenges to the patient who is cared for by a
For my informational interview I spoke with a nurse who has experience working on a medical surgical unit in a hospital setting. She has been a nurse for 10 years. She also has her bachelors degree in nursing. I started my interview by introducing myself and explaining what my assignment was about, and how she could help me tremendously with answering some questions regarding her nursing career, and what she does as a medical surgical nurse.
Ask each person what they learned about themselves and how it will help them communicate with patients and improve quality care.
Raisbeck, E. (2010, June 11). Dealing With Difficult Interview Questions. Practice Nurse, 39(11), 46. Retrieved from CINAHL Plus with full text
Patient Check-in: This is the 1st step of the appointment and where the flow begins. The patient arrives to the doctor’s office and signs in on the “check in” clip board, most doctor’s office has one in the front desk. Usually it will ask for some basic information so the person on the desk can verify all information in the system is correct.
I chose to interview Mrs. Mary, Mrs. Jen, and Ms. Katonda because they all have experience with working in the hospital and that is the setting that I am looking to work in. I have also thought about becoming a college educator for physical therapy students and Mrs. Jen and Mrs. Mary are currently working as nursing lab staff, but they also work with the physical therapy staff throughout the semester.
As a result, I always felt that I am actively participating in patients’ care. She allowed me to perform patient examinations most of the time and encouraged me to build up a good rapport with the patients. I think my past experience and medical knowledge was helped me lot during the history taking because I was able to go through history taking in a systematic manner and at the same time I could think of possible differential diagnosis. Furthermore, working in a medical clinic as a physician assistant also helped me a lot because one of the responsibilities delegated to me is taking patients history, however, this time it was different that I had to work out and actively think about a possible cause for patient concerns. The weakness I observe during history taking was sometimes I am little quick that might hurt the doctor-patient relationship, So, I am planning to improve my listening skill with less interruption to patients, I believe that might help the patient to express their concerns freely. Also, I am determined to listen to patients concerns in a non- judgemental manner to get the unbiased clinical
To start implementing this framework, one need to understand and acknowledge that every patient is not only different from one another, but a unique individual. Assumptions and stereotypes about a specific cultural group must be avoided, along with personal biases (Murphy, 2011). Furthermore, actively listening and fully engaging patients’ can improve nurse-patient communication and enhance patient outcome.
The first part of the history-taking process is creating an appropriate environment. Ideally, the interview takes place in an area that is safe, accessible, and free from distractions and interruptions. During this initial process, the interviewer introduces themselves and states their purpose and obtains consent to proceed with the health history interview. Additionally, the initial part of the interview is the time to establish the patient’s identity, age, and preferred way of being addressed. A relationship built on trust and respect for the patient’s privacy is necessary to developing a good rapport. It is important to remain unbiased and professional and furthermore, to treat the client with dignity. After introductions are made, the patient should be given time to tell their story in their own words. Active listening is a must during this interaction and involves both verba...
The intake interview assists in establishing and diagnosing any problems the client may have. The therapist may then explain to the client what to expect during the interview, including the time duration. A good assessment/ or intake will focus on the individual situation, strength and coping mechanism. The intake form is for the client, it gives the therapist more information and an idea of who you are. The intake process that is considered of a series of questions and consent form that the client has to sign and agree to. A professional relationship between a counselor and a client begins with an intake interview.
...th the patient I kept thinking that if this were my mother how would I want the nurse to treat her. I tried to behave in the way I would expect a nurse to treat me. I had preconceived notions before meeting the patient and they were all laid to rest almost immediately, honestly I was nervous. But once I started it began to feel comfortable and the interview just flowed naturally.
Medicine, medical supplies, and medical treatment are multi-billion dollar industries crucial to the wellbeing of the public. Doctors and other members of the health-care industry do their best to provide excellent care for the nation’s sick and injured, while scientists and researchers work to develop new drugs and technologies to fight disease. We often view medical care as a basic human right; something that all persons, rich or poor, should have access to in times of need. But despite our notions of what healthcare should be, those who make a living in this industry, specifically owners of firms, must contend with the same economic questions facing businesses in any industry. To learn more about this vast service industry, I interviewed Dr. Martin Slez, a dentist/oral surgeon and owner of a medical practice that provides both general care and specialized treatments for oral diseases. Of the topics discussed, firm goals, pricing, costs, and technology stood out as particularly interesting and unique facets of the organization, as they differed considerably from those in other industries.