Patient-Centered Experience Paper

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Recommended: Health care system in the USA

Working as a part of any healthcare industry, safety is the number one goal. It is the responsibility of nurses, physicians and doctors to provide each patient with complete knowledge and understanding of any event or procedure that occurs during their stay. Advocating for the patient is a large responsibility of the nurses duty.
A couple of months ago a young male, age 19 was brought into his local hospital. For identity purposes he will be called Joe. The young man, Joe, was in his college dorm room at the time of the incident when paramedics were called upon the scene. He showed symptoms of fatigue, dizziness, shortness of breath, and was coughing up blood. After the paramedics had assessed him, they urged that he be transferred to the hospital. Over the course of 24 hours he had experienced many different aspects of the healthcare field from paramedics arriving to the scene to doctors and physicians diagnosing his case.
According to the young male, the interaction with the paramedics was unprofessional. The paramedic was not helpful getting Joe down three flights of stairs or out to the ambulance as he kept repeating, “I think I’m going to pass out.” Instead the paramedic rudely asked what he was doing as he stopped walking, to regain stability. Specific words that Joe used to describe the paramedic were “criticizing and cynical.” As the paramedic was asking for he name and address he became very frustrated as Joe continued to cough abruptly. The paramedic seemed unhappy with having to be in that current situation.
Being a part of a response team such as a paramedic is crucial in aiding to patient care. According to the Strategy for a National EMS Culture of Safety; “EMS exists to make a difference in people’s lives, often...

... middle of paper ...

...e better quality care for everyone.

Works Cited

Hughes, R., Blegen, M. (2008, April). Chapter 37 Medication Administration Safety. Retrieved from http://www.ncbi.nlm.nih.gov/books/NBK2656/
Wu, A., Pronovost, P., & Morlock, L. (2002, June 17). Result Filters. National Center for Biotechnology Information. Retrieved April 19, 2014, from http://www.ncbi.nlm.nih.gov/ pubmed/12096
Highway Traffic Safety Administration. (2013, October 13). Goals. Strategy for a National EMS Culture of Safety. Retrieved April 19, 2013, from http://www.emscultureofsafety.org/wp- content/uploads/2013/10/Strategy-for-a-National-EMS-Culture-of-Safety-10-03-13.pdf
Five Steps to Safer Health Care: (2004, February). Agency for Healthcare Research and Quality, Rockville, MD. Retrieved April 19, 2013, from http://www.ahrq.gov/patients-consumers/care-planning/errors/5steps/index.html

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