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Outsourcing Case Study

analytical Essay
1031 words
1031 words
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Outsourcing has been a topic of much discussion for decades among scholars, business people and employees who work for companies that often outsource many of their daily functions. Outsourcing takes away jobs from employees and leaves the impression that the company is greedy by trying to save money instead of keeping the jobs within the organization. When did outsourcing develop into the thing to do in organizations? Outsourcing started in the early 1970’s as a business strategy that allowed companies to focus on their core competencies while other functions are handled by providers with expertise (Davis & Davis, 2012).
ADP for example, offered payroll services to organizations in the 1950’s; today they are one of the largest payroll providers in the world (Davis & Davis, 2012). Another form of outsourcing is onshoring, an organization outsources work to a service provider in the same country in which it operates (Davis & Davis, 2012). Furthermore, offshoring is where work is outsourced to a provider in another country (Davis & Davis, 2012). Several small and large …show more content…

In this essay, the author

  • Explains that outsourcing has been a topic of much discussion for decades among scholars, business people and employees who work for companies that often outsource many of their daily functions.
  • Explains that adp is one of the largest payroll providers in the world. onshoring is where work is outsourced to a provider in another country.
  • Explains that 78% of mid-market companies and 79% of enterprise companies state that this is the primary reason for outsourcing. enterprise companies are more likely to use outsourcing to make global operations more effective.
  • Argues that outsourcing functions to third parties is cheaper than hiring employees with specialized skills. outsourcing allows companies to focus on core business functions and allow for greater competition in their market.
  • Explains outsourcing as a viable business strategy that results in higher level of quality and efficiency of operations.
  • Explains how outsourcing can be perceived as a negative strategy to employees. outsourced occupations decrease employee’s job satisfaction and job security.
  • Opines that organizations should take into account the reliability and security of their functional activities. outsourced work can cause a reduction in workforce and limit the opportunity for advancement for employees.

Combining certain functions and contracting them out to service providers can be cheaper than hiring employees that have specialized skills to perform those functions for the organization (Caruth, Pane, S., & Caruth, 2013). Services provided by outsourcing firms are provided by professionals with experience, therefore they can perform certain function more effectively than the organization (Caruth, Pane, S., & Caruth, 2013). Outsourcing allows companies to focus on their core business functions and allow for greater competition in their market (Habul & Pilav-Velic, 2010). Furthermore, organizations that outsource recruiting functions for example, with a well-known provider has the ability to attract quality employees with the desired knowledge and skills they are looking for (Wehner, Giardini, & Kabast,

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