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Theories Of Organization
Organizational theory and behaviour
Organization theory & behavior
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Organizational Theory and Behavior: Frederick Taylor, Max Weber, and Henri Fayol Since its emergence as a field of study, there have been some important contributions to public administration. Its goal has always been to improve productivity which then improves workplace performance. All of the contributions have been aimed at completing the work with the highest level of efficiency and at the lowest cost. Public administration disciples have sought to find the best way to rid organizations of inefficiency and waste. This led to changes to the very foundations of management and motivation theories. To increase efficiency, Max Weber and Frederick Taylor made changes to the process and the rules; while Henri Fayol fixated on the human element. While Weber, Taylor, and Fayol all sought to enhance workplace operations, they differ in their assessments of what and/or who could be the catalyst for this change. Frederick Taylor thought that changes in the work process and/or rules would advance efficiency and productivity. He originated the scientific management approach in public administration. It was based on the idea that work processes should be observed via experiments which would greatly improve productivity. It would do so by doing away with the rule of thumb work methods and replacing them with the results of actual timed observations (14). The application of the scientific approach to management methods would lead to optimizing task time by simplifying the job. It would mean observing work processes to find the one best way to perform each job (15). Once the best way was discovered, all employees were to use it. The simplification of the job would improve task time. This method would lead to increased productivity, higher wag... ... middle of paper ... ...n highly repetitive tasks which could lead to boredom and employees feeling like machinery. Third, Taylor and Weber’s systems ignored employee relationships and group dynamics which play some role in employee happiness. Both Taylor and Weber’s systems reduced worker discretion, flexibility, and motivation. Neither believed that specific employees were essential to efficiency and effectiveness and dehumanized the workers. Every job should be a learning experience, in that, employees should be able to learn new duties if capable and get feedback. Employees should also be accountable for his/her work. Accountability means you’ll be concerned about the work and motivated to act. All of the aforementioned systems provided that but still offered no proof that one was better than the other. Unfortunately, none of them can do that because each will always lack something.
Taylorism is a system that was designed in the late 19th century, not only to maximise managerial control, but to also expand the levels of efficiency throughout workplaces. With this being said, productivity levels increased and fair wage distribution was the main result. However, with other, more recent theories and systems, such as Maslow and Herzburg’s theories, these helped to focus on the satisfaction and motivation of the workers rather than the concern of managerial control and empowerment. Fredrick W. Taylor ended up developing 4 main principles to help increase the work efficiency and productivity in workplaces; these will be discussed later on. Other theories relating to this include, Fayol, Follett, Management Science Theory as well as Organisational-Environmental Theory. All theories listed have an influence on the way businesses work effectively and put their skills to action. This essay will highlight how Taylorism was designed to maximise managerial control and increase productivity, furthermore, showing how more recent theories were developed to focus on empowering employees and to extend the use of organisational resources.
The founding father of scientific management theory is Fredrick Winslow Taylor. He was an American mechanical engineer and an inventor. Modern management theorist Edward Deming credited Taylor for his contributions while Joseph Juran criticized his work for extracting more work from workers. However a careful reading of Taylor’s work will disclose that he placed workers interest as high as the employer’s in his studies. Before the principles of management are discussed it is very important to understand the causes which led Taylor to derive the four principles of management. The three causes are as follows:
“Management is a process of planning, organisation, command, coordination, and control” (Morgan 2006, p.18). Rational organisation design is a bureaucratic method of management which emphasizes efficiency to achieve the end goal and the management of multiple companies have taken upon this system. Figures such as Frederick Taylor and Henry Ford have both shown and laid a path way for Rational Organisation which has become known as Taylorism and Fordism. The design has received criticism and both Taylor and Ford have been portrayed as villains with Taylor being called “enemy of the working man” (Morgan 2006, p.23) as the system dehumanised workers by taking all of the thought and skill from them and giving it to the managers this is because the tasks given were simple and repetitive. As staff needed little training they became an easily replaceable asset and thus more machine than human.
Based on research so far in this essay, it seems that the whole reason behind Frederick Taylor’s theory is that he tends to aim for making the most of his employees, to work to their highest standards for a successful company. When we look at the Ryanair case study on Management, D. Boddy pg 23 we can see that one of the key points is that the staff must turn an aircraft round between the flights in a matter of 25 minutes, which has a positive effect on increasing revenue. However, this leaves the employees under pressure, but this also tells us that the Ryanair organisation makes the most out of their employees, just like Frederick Taylor’s theory. Getting these tasks completed by the employees is all in the manager’s responsibility, Ryanair regulates their staff so that the managers are held responsible for providing the strategies for the employees as mentioned in the case study on Management, D. Boddy pg 23.
There are many alternatives that are used to motivate workers beyond the conventional bureaucratic ways that was once thought of as the only way to control workers. Since the 1960's we have learned a great deal of information leading to the discovery of alternatives to bureaucratic organizations. Today, bureaucratic ideas are still widely used among organizations, however a shift in thinking occurred and the question was asked, What are the alternatives if bureaucracy it not working in an organization?
Public Administration involves the development, implementation and management of policies for the attainment of set goals and objectives that will be to the benefit of the general public. Since Public Administration involves taking decisions that affect the use of public resources there is often the question of how to utilize public resources for maximum public good. The National Association of Public Administration has identified four pillars of public administration: economy, efficiency, effectiveness and social equity. These pillars are equally important in the practice of public administration and to its success. This paper seeks to explain the role of each of the pillars in the practice of public administration.
This essay will discuss the relevance of Taylor’s Principles of Scientific Management to organisations today. Taylor’s theory of Scientific Management is based around how efficiently a member of staff works in order to improve their productivity, the theory was introduced in 1911 and has four principles which were tested to determine optimal work methods, and are still seen in organisations today such as fast-food restaurants. Taylor believed that workers left to their own devices would restrict their output and not progress with the task, this was called ‘soldiering’ and it was described in two forms; natural
There are several theories that examine an organization and it’s approach to managing work in an effort to develop efficiency and increase production. Two classical approaches to management are Taylor’s scientific management theory and Weber's bureaucratic management theory. Both men are considered pioneers of in the study of management.
Traditional public administration is traced back to the works of scholars like Max Weber, Woodrow Wilson and Fredrick Taylor. This form of administration was mostly influenced by Max Weber with his bureaucratic model and theory. Max Weber was a well-known sociologist born in Germany in the year 1864. He came up with his bureaucratic model as a way to try to improve management in organizations. ‘Weber emphasized on top-down control in the form of monocratic hierarchy that is a system of control in which policy is set at the top and carried out through a series of offices, whereby every manager and employee are to report to one person in top management and held accountable by that manager’ (Pfiffner, 2004, p. 1).
In the past, managers considered workers as machinery that could be bought and sold easily. To increase production, workers were subjected to long hours, miserable wages and undesirable working conditions. The welfare of the workers and their need were disregarded. The early twentieth century brought about a change in management and scientific management was introduced. This sort of management, started by Frederick Winslow Taylor, emphasised that the best way to increase the volume of output was to have workers specializing in specific tasks just like how a certain machine would perform a particular function. His implementation of this theory brought about tremendous criticism by the masses arguing that the fundamentals of Scientific Management were to exploit employees rather than to benefit them (Mullins, 2005)
the study of time and action; b) the management on assignment; c) the theory of organization. (8)Taylor’s theory created a revolution in the subject of management because it was the first scientific method in field of management science. (1)After that, management became a truly scientific knowledge and it expanded and modified by later generations. Therefore, Taylor is “known as the father of scientific management”. (2) Taylor put forward a perspective which was “study the character, the nature and the performance of each workman” and moreover, to “train and help and teach this workman”. (3) In the following paragraphs, will exploring the relevant and irrelevant hypotaxis between Scientific Management and organizations.
Since the end of the 19th century, when factory manufacturing became widespread and the size of organisations increased, people have been looking for ways to motivate employees and improve productivity. A need for management ideas arise which lead to classical contributors such as Frederick Taylor and Henri Fayol generating management theories such as Taylor’ Scientific Management and Fayol’s Administrative Management. In the late 1920’s and early 1930’s the Hawthorne studies were conducted where Elton Mayo was the predominate figure and contributed to the Behavioural viewpoint. This brought about a Human Relations Movement which included Douglas McGregor’s Theory X and Theory Y approach. Similarities and differences can be found between the theories due to the relevant time period they were implemented, the motives or goal of the theory and how they view organisations. However the use of contingency theory can help negate the dissimilarities which occur as it allows the relevant elements from each theory to be applied to specific situations.
Despite these criticisms, the reforms in public administration have had a widespread impact across this country and around the world. The principles underlying these reforms have enhanced government performance and accountability, public administration has employed various strategies to streamline management and enhance pubic service. It is important to keep in mind that while there may be significant improvement in productivity as a result of technological advances or reform, the most meaningful long-term gains will come about as a result of attention to the humans side of the organization. Successful public administration demands a successful balance between the concerns of the technical side of the agency and paying attention to people.
This paper describes on one of the famous management theorist Frederick Winslow Taylor, who introduced to society about the scientific management theories. This method was established a hundred years ago in 1911 early stage by Taylor in his work place. This article critically discusses about Taylor’s early stage, background, education, and his contribution to management theory, practice and society.
Scientific management can be defined from a broad sense as the endeavors made in order to come up with suitable systems in the sector of industrial production and organization. In a narrower sense, it refers to the specific principles that were championed by Fredrick Taylor who was an engineer before the First World War. Taylor focused on ways of increasing productivity and reducing waste that resulted from management controlling the labor process. It is important to realize maximum output from every individual or machine and it is only through embracing scientific management that these problems could be solved. The central way that Taylor proposed of achieving these goals was task idea which was regarded as the single most important concept in scientific management. Task idea held that the tasks of every worker were to be planned out and the workers given clear instructions with details of the work they were supposed to do and ways of doing it.