Organizational Resilience Case Study

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Organizational Resilience is “the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and sudden disruptions in order to survive and prosper.” IGATE reacted to the problem instead of anticipating and preventing the internal crisis.

In both steady and difficult times organizational resilience has proven to reveal incredible constancy. During times of unrest, organizations who in their cultural stance have invested heavily in building strong organizational resilience have benefited based their combination of ‘systematic’ factors. For instance, if IGATE was investing in building their organizational resilience then the organization and its stakeholders might have been able to identify what was their
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Secondly, the organization should have focused on recruiting transformational leaders if the company aimed to build up a strong resilience. A transformational leader would have generated an adaptable organizational structure that could have easily confronted any internal or external challenges. In this sense, the leader must have shaped the vision, engaged individuals to be committed to the organizational vision as well as become an inspirational leader. According to the case, Murthy liked to micromanage and to be the person who “runs the show”. It can be concluded that Murthy possessed a task-oriented leadership: employees are assigned specific tasks and duties, they have to report him on a regular basis, as opposed to encouraging them to take the initiative and participate in crucial decision makings. Also, IGATE failed to detect toxic behavior which undermined tremendously the resilience of the company. New candidates should do The Hogan Development Survey (HDS) which is an assessment tool with the objective to identify the “dark side “of the leadership. This assessment recognizes negative interpersonal skills that may arise when the individual is under
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