In the age of globalization, an in-depth study and understanding of the organization’s culture and behaviour have become vital as its people comprise of different race, colour and culture. Organizational behaviour basically defines the interaction of human beings in a given organization and analysis of individuals and groups characteristics facilitates better understanding, prediction and improvisation in work place, leading to improved performance. Workers are the pillars of the organization and his responses to other people and circumstances differ widely as per the values and the principles that he follows in his life. Each person develops certain characteristics or attitude based on certain criteria or values which is unique to him and which are vital elements of his or her relationship with others and define the personality of the man. The personality traits of a man are important factors that have significant influence on the organizational behavior and consequently on the performance outcome of the collective goals of the organization.
The various social scientists have asserted that the personality traits of the people are directly co-related with five major imperatives of organizational behavior concepts that have considerable impact on the performance outcome of the organizational goals and objectives. They are emotions; moods; team learning; and group dynamics. These factors would be discussed with reference to the nine self assessment surveys that were carried out recently.
Emotions
Emotions and feelings are intrinsic part of human behavior and emotional stability of the person in an organization is extremely important for rationalized decision making processes within the work environment. Eminent scholar William...
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The concept of emotional labour has often been referred to as being the performance of emotionally acting. Emotional acting can be split into two different categories; surface acting and deep acting. Surface acting is described as being the act of expressing an emotion without actually feeling that emotion (Hochschild 1983), which includes actions that are used to cover any negative emotions with positive actions. An example of this would be a bank teller who smiles continuously at a customer even though the customer has been very rude. Deep acting is another form of emotional labour which can be further split into two different types of emotional actions; the first is to exhibit the actual emotion that yo...
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The big 5 personality traits model measures the five largest dimensions of a person’s personality. The first one is openness, which measures a person’s level of creativity as well as their desire for knowledge and new experiences (O’Neill & Allen, 2011). The second trait is conscientiousness, which determines an individual’s level of care in their life and work. If they have high conscientiousness, they are very organized and thorough they make plans and follow those plans (O’Neill & Allen, 2011). The third trait is extraversion/introversion. In addition, extroversion person is outgoing and sociable and in introversion person is quiet and work well alone (O’Neill & Allen, 2011). The fourth is agreeableness and looks at a person’s level of friendliness or kindness to others as well as their level empathy and whether or not they synthesize with others (O’Neill & Allen, 2011). The last is natural reactions and can be referred to as a person’s emotional state ability, which measures how people react to situations (O’Neill & Allen, 2011). All five of these traits have an impact on how people react in teams and how team members react to
“You must put your emotions into your work” is a phrase often heard in life. It proposes that emotions, which are often ignored, are a key to success. This holds true in many regards, however there are times when emotion should be restricted in swaying one’s thoughts. The pursuit of knowledge is to be completely objective. Thus, although emotional intelligence is necessary, it is more of a hindrance than a help, and should be controlled.
Leadership is the glue that binds any business together, identifying and understanding your type of leadership style can ultimately aid you in becoming a better leader in your professional career. A successful business cannot function without leadership therefore this is a crucial aspect of internal employee development for businesses striving to stay relevant in a crowded marketplace. In addition to recognizing your leadership style every leader needs to look to them and identify what type of personality they have. By becoming an informed business leader you will gain trust and respect of your team to guide them into the future and maximizing potential growth. Throughout this paper I will identify my leadership style and also personality type and how it has affected my personal career growth. Identifying these conclusions is extremely important in crafting company culture.
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Grandey(2000) provides another conceptualization of emotional labor in an attempt to clear up the apparent contradictions resulting from attempts in the literature to refine the construct of emotional labor. Grandey(2000) defined emotional labor as "the process of regulating both feelings and expressions for organizational goals". Looking at it in the static/dynamic aspects, its expressional principle is static. Emotional expression during individual works should meet the social norm first. Each industry has its own unique industrial guideline. Thus, emotional expression during individual works should satisfy this industrial guideline. Although these social norm and industrial guideline are static, recognition on, comparison of, and compliance with the expressional principle require dynamic emotion
Humans are emotional creatures by nature. Emotions play a major role in work environment and a worker must managing emotions at work. This management of emotions called, emotional labor. For a manager especially emotional labor is the foundation for success.
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To be successful in today’s global market, managers and leaders need to understand more than just technical skills. Managers and leaders should also understand globalization and organizational behavior. Globalization is the tendency of businesses, technologies, or philosophies to spread throughout the world, or the process of making this happen. The global economy is sometimes referred to as a globality, characterized as a totally interconnected marketplace, unhampered by time zones or national boundaries (Search CIO). Organizational behavior is a field of study that studies individuals groups, and structure. Organizational behavior applies the knowledge gained about individuals, groups, and the effect of structure on behavior in order to make organizations work more effectively (Robbins,2014).Gaining an understanding of globalization and its effect on organizational behavior is crucial to interacting effectively in the modern global economy. Globalization affects an organization’s behavior in several ways like stimulating hyper competitive pricing for a product or service, perpetuating continuous operations and communicating around the clock and globe, capitalism is replacing governmental control and organizations are no longer constrained by borders, and corporations are becoming more heterogeneous and adapting to people who are from different nationalities and cultures. To be successful in a global economy, professionals should have a thorough knowledge of sociology, psychology, communication, and management.
Emotional Intelligence is very vital to our social kills and how we react to certain situations. According to (Social Learning Theory: How Close Is Too Close, 2017), emotional intelligence includes elements of social intelligence, self-awareness, and self-regulation of emotions. Our emotional intelligence impacts how we interact with family, friends, and co-workers. People’s emotions are often triggered by situations that they have no control and they begin to feel stressed or hopeless. According to (Hurley, 2002) emotions are automatic responses that are prompted by what occurring in the environment that causes our bodies to react very quickly. In this essay, I will be discussing how we can be “in check” with our emotions, how to manage our