In today’s highly competitive and productive business environment, effective communication is essential for an organization’s survival and success (Riege, 2007).Thus, Organizational communication as an academic discipline grasps the study of symbols, messages, media, interactions, relationships, networks, persuasive campaigns, and broader discourses within an organization and be it a corporation, governmental agency, religious institution, social movement (Eisenberg, Goodall and Tretheway, 2007). However, the role of communication, it allows employees to share their different opinions, learn new skills from each other, organize tasks as well as establish and maintain productive working relationships in the organization (Robson, Skarmeas and …show more content…
Throughout the years, many research based on the importance of communication for good employee relationship within an organisation. Despite these entire years of research it will be studied over and over again. This shows its importance within an organisation determines that it is a strong subject matter. However, the rapid progress in, and experience with the information technologies have changed the way the organisations communicate and interact with their employees (Belanger and Watson-Manheim, 2006, Byrne and LeMay, 2006, Turner,Grube,Tinsley,Lee and O’Pell, 2006). The employees are everyday bombarded with all types of messages though the phone calls, the memos, the emails, and faxes or though face interactions. The role of the managers have become even more complicated as they have to make sure that their employees have received the message correctly and understand the information sent. The employees are confronted to the daily challenges of going through varieties and volume of communication barriers and try to figure out the information correctly (Downs and Adrian,
Being an effective communicator is the key to success for a leader. Communication is defined by the authors in the text Organizations: Behavior, Structure, and Processes as transmitting information and understanding, usi...
1. Organizational Communication, 3rd edition; Pace R. Wayne, Faules Don F.; 1994; Prentice Hall Englewood Cliffs, NJ 07632
Miller, Katherine. Organizational Communication Approaches and Proccess. 5th ed. Boston, MA: Wadsworth Cengage Learning 2009.
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
Communication in an organization can be difficult and may lead to misunderstanding. This is as a result of factors such as environmental stimuli and culture which may result in misunderstanding between parties. ( Owizy, 2012). This will result in communication breakdown and even conflict among workers within an organization. A positive result of communication is that employees fell important. Effective communication in the workplace results in long lasting employee motivation (motivational skills, 2013).
Communications in organizations contain all means, both formal and informal, by which information is passed up, down and across the network of managers and employees in an organization. These various modes of communication may be used to spreading official information between employees and management to exchange hearsay and rumors or anything in between. According to Drenth et al. (1998), sending and receiving of information or messages by means of symbols and in that context organizations communication is a key elements of organizational climate. Perhaps the importance of good communication is best understood by considering what things would be like in its absence. Besides that, communication in organization should be easy and understandable.
Organisational communication’s primary goal is to research and understand the process of communication within organisations and then develop ways to improve the mechanics of the same. To this end various communication researchers have focused themselves on understanding the barriers that are posed in front of effective communication in the organisations. Some of the main barriers that are identified are interpersonal barriers or personal barriers one that come from individual differences and characteristics and the others are systemic barriers or barriers that result as a consequence of organisational structure, systems and
The organizational communication is the process, information, message, network; data flow inter-depended to the relation, environment and uncertainty. The organizational communication can have the role to maintain an organizational cooperation and solidarity so that it can create a solid team to achieve the shared goals. The organizational communication is very important to be managed. The proper communication management in an organization will give the progress for the organization itself (Tourish & Hargien, 2004).
Communication helps the organizational members to make both personal and organizational goals. And also help them to co-ordinate on the internal activities of the organization. To the extent the less effective communication of any organization is the less e...
Communication helps managers to perform the basic function of management as it is a foundation for planning, organising, leading and controlling. Leaders in an organisation must communicate effectively with their team members so as to achieve the team goals and maintaining strong working relationship with all level of employees. Communication is extremely important for the smooth running of an organisation, because organisation can’t run successfully without effective communication as it is act as organisational blood (Lussier & Achua, 2013; Shukla, 2011; Management Study Guide,
Communication is the exchange of ideas, opinions and information through written or spoken words, symbols or actions. Communication is a dialogue, not a monologue. In fact, communication is more concerned with a dual listening process.
Gibson, J.W. & Hodgetts, R. (1991). Organization communication: A Managerial Perspective. New York: Harper Collins Publishers.
Communication can be defined as the process through which two or more parties exchange information. To be more precise, its main purpose is to share information containing facts, assumptions, attitudes, behaviours and feelings among individuals, groups and organizations. Communication also has a high importance in building and reinforcing interdependence between all the organizational levels (Gordon, 1996). As a linkage mechanism amongst the various parts of the company, communication creates a shared understanding that motivates the employees to work towards the company’s goals (Martin & Fellenez, 2010). Beside this, it helps to coordinate tasks and activities within the organization (Gordon, 1996).
The first skill for managers to understand and practice is communications, because it is the foundation for all actions in the workplace and it allows the supervisor or manager an opportunity to build relationships with the overall workgroup without alienating anyone in the work environment (Roper, 2005). As a manager it is very important to be able to communicate effectively. As Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything” (Blalock, 2005). The Wisconsin Business School Alumni Association recently reported that managers spend 75 percent to 80 percent of their time communicating (Blalock, 2005). Communication skills are critical for success in an organization. Successful managers communicate to where their targeted audience understands (Froschheiser, 2010). Managers need to give positive and negative feedback to their employees to let them know their strengths and weaknesses and where they n...
Choosing a topic for this paper was very difficult. Many topics seemed very interesting, but after reviewing many topics the choice was clear. I also took into consideration the fact that we would be presenting these topics to the class. So, I choose the communication process. It is very important in management. Having been a manager for three years, I felt I would be able to explain this topic well to the class.