Organizational behavior is defined as the study of human behavior in organizations. It is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics (Schermerhorn, Hunt, and Osborn, 2005, ch.1,p. 3). While knowing the background of employees will help a manger better understand the knowledge an employee has; the study of organizational behavior will allow for managers to have a more precise outlook where the department may be heading. It has been my experience that organizational behavior has been a valuable tool when assigning service technicians to customers.
Many companies have employed lean management systems to remove wastes and ensure that the processes are functioning well. Also, the companies are striving for continuous improvement for these processes (Leeman, 2010). To ensure lean management, the company must control its inventories, inputs, and output. Ensuring quality, involving people, ensuring continuous development, standardizing the company’s practices and reduction of lead time leads to a lean supply in the business (John, 2013). A business that employs lean management enjoys improvement in efficiencies they gain, which allows the company to manufacture products for same overheads, improving their profits.
Among PepsiCo’s strengths are brand recognition and loyalty, as well as product diversification. The company can build on these strengths to confidently introduce into the market that are innovative and health-conscious. PepsiCo will also continue to grow our in commitment in environmentally responsible manufacturing. Challenges facing the company are varied, not insurmountable. PepsiCo has had problems with employee/management relations, and discrimination.
To fulfill the vision of offering new services, UPS strategically acquired existing companies and created new kinds of companies that did not previously exist. Through these acquisitions and creations, UPS serves its customers by providing unique supply-chain solutions. UPS allowed its customers to better serve their own customers, and focus on core competencies. UPS has a Logistics Group to provide global supply chain management solutions and consulting services based on customers´ individual needs. UPS has a mission to provide a list of options of integrated financial products and services that enable companies to grow their business.
According to Mueller-Hanson and Pulakos (2013), research showed that performance management training should be focused on educating managers on coaching their employees to see the bigger picture. Managers should help their employees understand how their performance contributes to the overall success of the organization. Delivering honest feedback and creating challenging roles to help employees is an integral part of performance management. Therefore, training will be devoted into helping manager acquire a higher level of skills in coaching and providing feedback. Performance management contains four major phases, strategic planning, execution, measurement/assessment and employee rewards and development.
Strategy, Planning, and Operations Strategy is the plan for how an organization will do what it's in business to do, how it will compete successfully, and how it will attract and satisfy its customers in order to achieve its goals (Robbins & Coulter, 2009, p.163). Strategic management is what the managers do to help with achieve the organization's strategy goals. PepsiCo has an excellent leader in their Chairman and Chief Executive Officer, Indra Nooyi. Nooyi came up with the strategy called Performance with Purpose. "Performance with Purpose encompasses PepsiCo's commitment to continue to build a portfolio of enjoyable and wholesome foods and beverages, find innovative ways to reduce the use of energy, water and packaging and provide a great workplace for our employees" ("Our Leadership", 2011, para2).
Drivers put you closer to root cause than results do. Conclusion I have already concluded that for an organization to be truly effective, a strong study of organizational behavior must be established within the organization. I have tried to pick out some points that show how an organization can benefit from using practices found in organizational behavior. Communication, Leadership, and Motivation are all important parts of employee job satisfaction. Employee job satisfaction is important to a company as stated earlier.
The idea of performance Performance measurement is usually used in corporate settings but can also be used in other environments. The idea is to cause an atmosphere of continuous improvement by setting goals and making plans to achieve success. (Kaplan and Norton, 1992, p.71) The process is to identify performance inadequacies, give feedback about those problems, take action to behave differently and measure the success of changed behaviors. Optimal performance is the main goal. (Powell, 2004) Determining what you want to measure in your company before embarking on the task of setting performance targets is very important.
Overview-Motivation “Motivation is the influence or drive that causes us to behave in a specific manner and has been described as consisting of energy, direction, and sustainability” (Kroth, 2007). At the workplace, employees who are motivated are more engaged in their work and committed about working for the organization. High levels of motivation and workforce engagement can be translated to better performance, productivity and job satisfaction and direct impact on an organization’s success and thrive. According to Jim Harter, a Gallup research scientist, “engagement or the lack of it, has substantial implications for how well businesses organizations achieve their goals” (DuBrin, 2013). In his online blog, Nick Stein from SalesForce.com outlined the results of a recent research which concluded that seventy-eight percent of employees cited recognition as the main motivating factor in their career.
How a person thinks in the corporation is necessary to the survival of the person at the job. Adaption is important! Both Daniel Denison and Linda Ford emphasize this in their videos when they talk about characteristics and compliance within an organization (“What Is Organizational Culture”2017), (Corporate Culture: How Does It Really Work?”). Characteristics of the mindset of a company and compliance of a company brings forth the realization that companies have personality. Values are just another thing that we all must be aware of and live by to enforce to better the companies we spend much our lives devoting ourselves