One to One with the Elderly

660 Words2 Pages

When I was at work experience, I had started to talk one to one with the elderly in a bus, which this was held in the town center to attract the elderly to approach us and ask question or if they didn’t approach we would then approach them instead. We then had asked question about if they knew about the company which was ‘Otley Action for Older People’ and if they didn’t we had then talks about it and what the company does for the elderly. The topic was very sensitive so I had to make sure that I wasn’t talking in a way that would make then feel uncomfortable for example ‘do you get abused?’ When I had communicated with them I had to bring them to the bus which was for the event and sit then down, to make then feel comfortable I had to then ask them if they wanted some orange juice, tea or coffee. This had made them feel a little comfortable talking to me. I had to then talk in a manner that would not make them feel threated because the reason for this activity was to ask if they know people who are being physical or emotional abused, because this is a sensitive topic I had to make sure that I was relaxed and had an open posture to show them that I am really interested in their matter, this was an activity that I had to carry out to get people to get involved in what the Otley action for older people and one of the information that I had to give and ask about was abuse. . When I was talking to Sue one of the elderly who I had approached I had realized she didn’t need any information about any of the topic that I was say, Sue needed information about what events is their going on this year. I then had to go and get the leaflet and to show that I didn’t mind that she needed some other information I had kept on smiling and I had listened carefully in what Sue was asking for. The way I had shown confidentiality when filling in a form for joining the Otley Action for Older People I had to make sure that I didn’t had out personal information and the reason is because it is only for office use online.

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