One Key Tool: The Polarity Map

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This week’s reading was Chapter 6: One Key Tool: The Polarity Map. This chapter begins by defining Polarity Map as an especially useful tool for achieving Integration on the paradox management continuum, developed by Dr. Barry Johnson and the Polarity Management association. (Schuman, A., Stutz, S., & Ward, J.L. 2012, p.115) The author’s made it very practical and easy to grasp the concept of the Polarity Map by using the family business of a lady name Anna. According to the reading, Anna was from a large Greek family that owned global food business and she was faced with many of the paradoxes that arise with the third generation of family business. Anna was able to provide testimonies about the difficulties that she faced as the matriarch of the family business while switching the family from an either/Or mindset to a both/AND mindset. She express that her predecessors didn’t tolerate disagreements and conflicts and that they lived in a state of uncertainty because no one was free to discuss their real concerns about anything. In order to change the culture of the business, it was decided by the powers that be to develop an internship program that will be beneficial to the business and the family. This was done successfully for the family business by implementing the Polarity Map process. Anna’s family business first assemble a group that was made up of both family members and members of the company’s HR staff, thus satisfies the necessity to have parties from both the family side and the business side. This helps clearly identify values that will be supportive of the needs of the business and the needs of the family. This process is very beneficial to Anna’s family because it allowed the family to hear the concerns of the... ... middle of paper ... ...asp the concepts and show who they can be applied to the various paradoxes that may arise. The information supports the reader’s position because the reader believes that paradoxes can be managed if the right tools are used. The Polarity Map implementation of neutral or positive words for each side of the paradox is a very important element to the reader. So many times in conflict when parties don’t agree with a certain perspective it is likely that the party uses negative or unkind words when explaining the opposing position. This makes it so much easier for the atmosphere to be open for meaningful dialogue that will lead to outcomes that will be beneficial to the family members, non-related employees, and the family business as a whole. Reference: Schuman, A., Stutz, S., & Ward, J. L. (2010). Family business as paradox. New York, NY: Palgrave MacMillan.

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