Officer Smith's Behavior Case Study

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The second scenario involves Officer Smith and his behavior in the department. Any new policy changes, orders or directives that are given out at roll call, Officer Smith responds to them in a sarcastic manner. Following a suspension of Officer Smith by his sergeant, Officer Smith starts to lack in work productivity. It appears that Officer Smith has the respect of his peers for his leadership abilities, but his recent behavior has become alarming. It appears that Officer Smith is displaying attributes of a defeatist. “Defeatists are those who resist every new idea. Change is something of which to be skeptical, and enjoyment is only found in performing a cynical role. These officers never say anything good about anyone or anything. They are chronic “bitchers.” They never have solutions, feel comfortable being disrupters, and are rigid. The name of the game is that no one wins; everyone is a loser” (More & Miller, 2015). The defeatist behavior displayed by Officer Smith, eventually led to his sergeant bringing disciplinary action charges against him. The sergeant appeared to have gotten to the point where he felt that Officer Smith’s behavior was becoming detrimental to the department. The sergeant could have possibly handled the manner in a …show more content…

If it is truly a case of Officer Smith, just being increasingly defeatist then the sergeant may not be able to change that. He could ask Officer Smith what specifically is bothering him about the changes, his ability to adapt to the changes or if something else is bothering him. The sergeant shouldn’t have to get on his knees and hands and plead with Officer Smith to change his behavior, but instead try to understand the underlying cause of it. Hopefully, getting to the underlying cause of Officer Smith’s attitude and having effective communication with Officer Smith, the sergeant can start to get more productivity out of Smith

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