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Leadership in healthcare administration
Nursing managers and effective leadership
Leadership in healthcare administration
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There are several leadership competencies that need to be considered and developed to be a successful nursing leader and manager in an organization. An individual must analyze and develop a personal plan to improve their leadership skills to reach their goals of becoming a successful leader in healthcare. The American Organization of Nurse Executive (AONE) uses Nurse Manager Learning Domain Framework to develop the competencies for nurse managers (2015). This framework has three primary domains that build the skills necessary for a nurse manager, which are the science, the art, and the leader within (AONE, 2015).
The Science The science of leadership looks at the manager's ability to improve the management of the business of the complex
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Financial management is the ability to for the nurse leaders to understand the impact on nursing outcomes and staffing impact the financial aspect within in their institute (Sherman & Pross, 2010). This competency includes the ability to recognize the impact of reimbursement on revenue along with anticipating the effects of changes in reimbursement due to the political environment (AONE, 2015). The nurse manager must envision ways to maximize care efficiency and throughput with a strong understanding of value-based purchasing and quality of outcomes. The nurse manager must have the ability to create a budget, monitor, and analysis of the budget with the ability to communicate variances. Furthermore, they must be able to investigate the future evaluating the anticipated revenue and expenses. Lastly, have the knowledge and skill to create a capital budget which includes the ability to communicate justification effectively and cost-benefit analysis (AONE, …show more content…
The art of leadership is broken down into three areas of the nurse manager learning domain framework (AONE, 2015). These areas include human resource leadership skills, relationship management and influencing behaviors, and diversity (AONE, 2015). Human resource leadership skills. Human resource leadership skills related to the competencies of the nurse manager in performance management, staff development, and staff retention (AONE, 2015). Performance management in the art of leadership is the ability of the nurse manager to conduct staff evaluations, assist with goal-setting, continuous performance development, monitoring staff, initiate corrective actions and in tough cases termination of staff. Staff development has evolved into the education of staff and needs assessment, ensure validation of competencies, promotion of professional development, facilitation of leadership development and identifying and developing staff as part of a planning program (AONE, 2015). Staff retention is a critical area for a nurse manager, as the cost replacing staff can cost a facility close to $75,000 (Roussel, Thomas, & Harris, 2016). The retention of staff for the nurse manager includes assessing staff satisfaction, developing and implementation of strategies to address satisfaction
PERFORMANCE: Issue: Through conducting an evaluation of herself, she identified ways she could improve her leadership skills. In order to become a better Charge Nurse, she recognized she needed to enhance her leadership skills. She also saw the opportunity to help others develop in their own nursing practice. Action: She has taken courses, such as “Leading at the Speed of Trust,” and studied books, such as Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Grenny, McMillan, Switzler, and Roppe, to increase her leadership capabilities.
Also, a nurse manager needs to make sure they account for variances when they create a budget. A budget has to be able to handle changes that occur as the fiscal year trudges on. Finally, since the budget is such an important framework for the hospital, any leader must ensure that they take into account the views of their employees. If everyone on the floor is on the same page with how the hospital is going to effectively spend, there can be more cohesion and a more effective work environment (Hunt,
One of the problems that faces most health care facilities are being able to recruit and retain their nurses. Nursing shortage and turnover are a complex issue that is affecting healthcare delivery. Nurses form the majority in healthcare and mostly direct caregivers, its deficit poses a dangerous effect on the care of the sick and the disabled. Curbing the nursing shortage and turnover is important for facilities to hire and train their leaders and managers. A good leader or manager should be creative, effective, committed, initiative, motivated, and can handle stress (Huber,
Nurses have the opportunity and luxury of performing their craft in various settings including field options such as acute care facility, medical offices, school systems, disaster or battle sites, assisted living care, home care settings, women and birthing centers, community programs, or clinic settings. Due to the variety of care required for all of these different areas of nursing, the nature of nursing often presents an obligation to adopt leadership qualities. Leadership as defined by Yoder-Wise (2015) is the use of personal traits to constructively and ethically influence patients, families, and staff through a process in which clinical and organizational outcomes are achieved through collective
...elly, P., & Crawford, H. (2013). Nursing leadership & management. In Nursing leadership & management(2nd ed., pp. 168-177). Canada: Nelson Education.
Research suggests that administrative intervention aimed at improving the quality of the practice environment, have more effect on staff retention and maintenance of adequate staffing levels (Hayes et al., 2006). A western Australian study (Naude & McCabe 2005) identified factors that motivated the nurse to remain at the hospital. These factors included: supportive/friendly staff, supportive/friendly management, good physical environment and job satisfaction (Twigg & McCullough, 2014). Nurse leaders and managers play a significant role in developing positive practice environments. Professional development and support of these key people is vital component of a retention strategy.
Azaare, J., & Gross, J. (2011). The nature of leadership in nursing management. British Journal of Nursing, 20(11), 672-680. Retrieved from EBSCO host
New leaders must understand the financial bottom line of their institutions and how nursing care cost can impact it. There are various budgets within an organization, but the one directly related to nursing is the operating budget, according to Sherman (2012), “The operating budget is especially relevant to nurses because they’re closest to the patients and know what’s needed to provide appropriate care and services on a daily basis.” Sherman further explained that the ‘employment cost’ is a major part of the operating budget which include: salaries and wages for hospital employees and contract staff, including overtime, shift differentials, holidays, orientation, benefits, in-service sessions, and staff education (Sherman, 2012). When nursing units are overstaffed, or too many hours of overtime are accumulated, mishandling of unit supplies may ensue, which may result in the budget falling off balance. The unit manager may then have to answer to their higher management about this issue, which may eventually lead to a shortage of staff because the managers are trying to get the budget back in balance.
Leadership requires nurses to obtain clear, concise, and fundamental competencies and characteristics to effectively lead a team (Hassmiller, 2012). An effective leader is passionate, leads by example, works in teams, advocates for others, communicates in problem solving, evaluates outcomes, and makes needed changes to provide quality care (Sullivan, Kiovsky, Mason, Hill, & Dukes, 2015). It is important that nurse leaders are assertive, committed, make ethical and competent decisions, employ critical thinking, and implement changes based on current or future nursing situations and dilemmas (Dyess, Sherman, Pratt, & Chiang-Hanisko, 2016). Nursing leadership also involves exploring needs, improving methods, creating models, and applying evidence-based research (Institute of Medicine, 2010). Lastly, effective nurse leaders know the importance of providing safe patient centered care, working in teams, enhancing work atmosphere, and
Finkler, S. A., Kovner, C. T. & Jones, C. B. (2007). Financial management for nurse
To find an effective leader, determining short and long-term goals of individuals is important to decipher if individuals fit in and enhance the organization. Mentoring and coaching, as well as providing formal leadership development are important factors in both retention of nursing leaders and succession planning for future nurse leaders (Titzer, Phillips, Tooley, Hall, & Shirey,
QUALITIES OF NURSE LEADER Effective leadership in Nursing Introduction The importance of effective leadership in health care has been emphasized by a number of authors and nursing leadership is pivotal to this as nurses represent the largest discipline in health care Research on leadership has demonstrated a positive relationship with improved patient safety outcomes ,healthy work environments , jobSatisfaction ,lower turnover rates and positive outcomes for organizations, patients and healthcare providers Effective leadership has been credited for improved work environments, Greater nurse satisfaction, lower nurse turn over and better quality of patient care . While it can be argued that there are many challenges confronting nurse leaders
Another quality of a great nurse leader is the empowerment of their subordinates. “One way that leaders empower subordinates is when they delegate assignments to provide learning opportunities and allow employees to share in the satisfaction derived from achievement” (Maquis, Huston, 2017, p. 330). A nurse leader empowers staff through opportunities for growth and self-improvement. This is applicable through finding the employees opportunities to obtain new certifications, attend classes that the hospital offers, and providing incentives for self-improvement in these areas (Marquis, Huston, 2017, p. 335). Another characteristic of a professional nurse leader is that they are open to opinions, ideas, and criticism of subordinates and peers.
One of the characteristics of a good nursing manager is strong communication skills. A nursing unit comprises of personnel with minimal education as well as those with baccalaureate level of training. Nurse managers also interrelate with patients, relatives, and clinicians among other people who work or seek out a care in a health organization. Consequently, the nurse leader should be in a position to establish rapport, guarantee
In today’s society, leadership is a common yet useful trait used in every aspect of life and how we use this trait depends on our role. What defines leadership is when someone has the capability to lead an organization or a group of people. There are many examples that display a great sense of leadership such being an educator in health, a parent to their child, or even a nurse. In the medical field, leadership is highly used among nurses, doctors, nurse managers, director of nursing, and even the vice president of patient care services. Among the many positions in the nursing field, one who is a nurse manager shows great leadership. The reason why nurse manager plays an important role in patient care is because it is known to be the most difficult position. As a nurse manager, one must deal with many patient care issues, relationships with medical staff, staff concerns, supplies, as well as maintaining work-life balance. Also, a nurse manager represents leadership by being accountable for the many responsibilities he or she holds. Furthermore, this position is a collaborative yet vital role because they provide the connection between nursing staff and higher level superiors, as well as giving direction and organization to accomplish tasks and goals. In addition, nurse managers provide nurse-patient ratios and the amount of workload nursing staff has. It is their responsibility to make sure that nursing staff is productive and well balanced between their work and personal lives.