Nt1330 Unit 3

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Recommended: Traditional performance measure

Uptime is probably the most important single metric you can use to measure the performance of percentage the service is up and operational. The monitoring program will include formal processes as surveys, observations, and results analysis. What percentage of uptime annually will your facility’s servers deliver if your IT staff takes them offline for maintenance every Sunday for three hours? Determine how many Sundays in a year, and the answer is 53. How many hours in a year, and the answer is 87600. How many hours the system is up and running? 365 x 87600 The factors that influence the decision to set maintenance windows for IT services are the server performance, and network performance. Maintenance is usually scheduled 15- to 30-minutes

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