Nordstrom Essay

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In the same way, the company understands that the employee who helps in the construction of the business and in the process of making more money has a satisfactory return in the form of commissions and bonuses according to the increase of the annual sales. The manager is accountable for monitoring the results of sales associates and presenting monthly in the store, the best performing employee among the others. Despite the fact that recognition of the individual achievements, Spector & Reeves (2017) states that "Nordstrom constantly reinforces the idea that when the company is at its best, it is the result of a group effort." The results of all employees and sectors can be compared to your sales. Nordstrom uses sales per hour (SPH), which enables …show more content…

Companies need to invest in quality management, continually delineating improvements in the quality of their products, services, and processes. Consequently, quality is one of the most crucial tools in organizational success and growth of organizations, thus becoming a competitive strategy. Another significant strategy in the case of Nordstrom is related to technology. Every business has the priority to sell more and accelerate growth. Technology is a powerful ally of companies, increasing the productivity and efficiency of the business process. In the digital age, Nordstrom understands that digital commerce optimizes sales tasks and enables the company to find new opportunities, close deals faster, and provide a superior customer experience. The strategy also helps reduce the costs of the sales process and increase the productivity of the team of sales associates, who can do much more in less time. According to Huggins & Izushi (2011), "Competitive Strategy not only shows managers how to view their rivalrous environment from the vantage point of identifying and protecting their own current rent streams but also advises them to pay attention to goings-on that might affect their rents in the future." Nordstrom knows that with globalization the level of competition is increasing, so it is essential to create an environment of efficient

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