THE IMPACT OF WELFARE SERVICES ON MOTIVATION AND PRODUCTIVITY IN THE NIGERIAN PUBLIC SECTOR A CASE STUDY OF CENTER FOR BLACK AND AFRICAN ART AND CIVILIZATION
CHAPTER 1
INTRODUCTION
1.1 BACKGROUND OF STUDY
Cowling and Mailer (1992) and Coventry and Barker (1988) pointed that welfare is a corporate attitude or commitment to the care of their employees. Employee welfare is a broad subject that includes different services, benefits, and incentives offered to employees by employers. Coventry and Barker (1988) assert that employee welfare includes provision of canteens, savings schemes; pension funds, leave grants, making loans on hardship cases; assistance to staff transferred to another area and fringe benefits. Therefore, employee welfare is the concerned with the happiness, wellbeing and prosperity of employees. The aim of welfare service is to reduce every form of stress (physical, mental, and psychological) that may attempt to affect employees on the job. According to Armstrong (2006) employee welfare service increases loyalty and motivation. That implies that employee welfare increases employee’s standard of living, inspires loyalty and dedication, increases efficiency, and promotes a healthy working environment. It is necessary for all organisations to have set goals, it is therefore necessary to work out motivational strategies that would encourage employees to improve their performance and increase productivity. Welfare service can improve performance and productivity if planned properly.
1.2 STATEMENT OF PROBLEM
Managers have th...
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Access to support services is another strategy suggested. This involves only providing obtainable services to welfare recipients. These support services may include health care, childcare and solutions to many other problems a recipient may need support with. Providing these types of support allows a much smoother development for not only the recipient, but also the employer into a new job site. Welfare to work programs focuses primarily on those hardest to use. Welfare to work will work with businesses by providing incentives and grants to implement programs that will prepare these recipients for the working world
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“It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw para. Therefore, the individual can still attain high job productivity without having the satisfaction in their field of work. This happens when money is just their motivation, or if they’re trying to receive a promotion. Others try to increase their productivity due to just the satisfaction they obtain from their work.
Despite the numerous wealth generated on a daily basis from oil exportation over the years and the vast amount of untapped resources laying in commercial quantity, the country does not have a single or recognize means of directly addressing the welfare of its citizenry. Only the present democratic administration has promised to execute out a compulsory cash transfer of N5,000 to the poorest 25 million Nigeria (based on some conditions), pay graduating corp members some stipends for a year and design a one-meal a day for public primary school
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It is a well-established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge, they have to invest in human resources, and placing their employees on top priority. This notion has led to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance of employees, organisations must motivate their employees, and engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promote the environment that promotes the organizational commitments and organizational citizenship behavior.
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Nevertheless, there remains a debate over the differences between productivity and performance, and how they are measured. Performance is comprised of seven dimensions, of which one is productivity, as well as effectiveness, efficiency, quality, profitability, quality of work, and innovation (Haynes, 2007). Productivity is defined as “the relationship between outputs and the inputs provided to create those ou...
In rural Nigeria, up to 80% of the population (as compared to 70% of Nigeria as a whole3) live below the poverty line, despite their fast-growing agricultural economy4. According to Nigerian author Anthony Maduagwu, it is in places such as these where we can find the solution to Nigeria's economic predicament. In his article “Alleviating poverty in Nigeria”, he says, “only the poor understands poverty and it is also the poor that know how their poverty could be alleviated... the fact is that the poor usually have quite good perceptions of their own needs and goals and of what would be required to satisfy and make progress toward them”5. He made the case that while government-funded “poverty alleviating programmes” help poverty rates in one place, the create poverty in another6. This is supported b...
...s in the corporate world by setting new standards to promote and better satisfy their employees. We chose four leading companies in four different industries. The above analysis definitely reveals that perhaps one of the reasons why these companies are the leaders in their industry is because they are well aware of the importance of the work force. They mention in their mission statements as well that yes in deed customers are important but in order to make the customer happy they first need to motivate and satisfy the employee as well. According to Citibank, the general belief is that a happy worker is a motivated and loyal one. So keeping employees' spirits high is a sure-fire way of maintaining a productive workforce. A productive work force would ultimately lead to a healthy organization which would not only promote the society its working for but also itself.
Industrial Relations is a multidisciplinary field dealing with the study of employment relationship in union and non-union organizations. There have been various theories of industrial relations in place, but the first and most influential theory was put forward by John Thomas Dunlop. Dunlop, as a labor economist, remodelled the work of sociologists and developed a framework of industrial relations system. He developed the System’s Theory which stressed on the interrelationship of institutions and behaviors that enables one to understand and explain industrial relation rules.
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