Negotiation
Point
"Effective negotiation is not about conflict. It is not about deviance or dishonesty. It is not about posturing, or bullying, or threatening. Effective negotiation is about exhaustive preparation, utter clarity, heartfelt communication, and a sincere, demonstrated desire to fully understand not just your own needs, but the needs of the other party." Leigh Stienberg: Winning with Integrity.
Reason
Does every thing in life revolve around negotiating? Your relationship with family, friends, significant other, school, church, work, does every thing have to be a negotiated? I feel the answer is of course "Yes." I want to feel I get value for what I’m spending, whether it is time, talent or money. As the payer I want the price to drop and you as the payee want the price to go up and get as much as you can. We both want to have a sense of achievement or movement. Reaching a deal reached between us is negotiating. Sounds easy doesn’t it. But the reality is that every negotiation is stressful and takes its toll on us.
When breaking Negotiating down into parts I came up with six important categories to keep in mind.
Example
The first is to be prepared. Do your homework before you start negotiating. Have a plan and write it down. Have a vision of where, when and how to set up for success. Don’t look at the small picture of how to get an agreement reached for today’s issues. Look at the big picture. Where do I want to be in 1, 3, 5, years don’t give up something today that you might want down the road. Identify and Prioritize your goals look for obstacles that are going to come up and be prepared for them don’t be blind-sided. Commitment is something that came up in my research and I feel is part of being prepared. I had not even considered how important this was to negotiations. I know that you can’t negotiate forever and that it must come to an end. One of the analogies that came up was if an agreement isn’t reached you must cut off a finger. With the stakes set that high I bet an agreement is more likely to be reached.
Research your opponent whether it’s your boss or major national account know what their goals are, look for the hot buttons that make them happy.
If you’re negotiating make sure your negotiating with the right person. Does this person have the authority to negotiate and make...
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...wn needs, but the needs of the other party." Leigh Stienberg: Winning with Integrity.
Bibliography
Michael C. Donaldson and Mimi Donaldson. Negotiating for Dummies
IDG Books Worldwide 1996
Roger Fisher and William Ury. Getting to Yes "Negotiating Agreement without Giving In"
Houghton Mifflin 1981
William Ury. Getting Past No "Negotiating with Difficult People"
Bantam Books 1991
Desmond Morris. Body Talk "The Meaning of Human Gestures"
Crown Trade Paperbacks 1994
Digby Diehl .Leigh Steinberg Has A Game Plan
Entrepreneurial Edge Volume 4 1998
Steven P. Cohen The Negotiations Skills Company. www.negotiationskills. com
Harvey Mackay Swim With the Sharks With out being Eaten Alive
Ballatine Books
David Hoffman The Young Lawyer
Copyright American Bar Association
Stephen R. Marsh Breaking Impasse
PBB@nrc.gov copy right 1998
Dealing With Difficult People and Difficult Situations
Center for Management Research Inc. copyright 1998
Eric C. Gould The Negotiation Resource Center Newsletter May 1998
Batna. Com copyright 1998
Susan H. Allen Nan Problem Solving Workshop
Institute for Conflict Analysis and Resolution ,George Mason University 1997
My negotiation style questionnaire indicated that my negotiation style was collaborating and accommodating. In addition, I will not avoid negotiation. I felt the result was reasonable because I like negotiation and have never avoided negotiation when I have a chance. I always try to enlarge the size of the pie to be negotiated. However, the class taught me I sometimes accommodated too much and missed a chance to create value in the end. One of the reasons is that I am afraid of getting nothing and overly cautious. This leads me to compromise before maximizing the pie. I believe I can take more risks to create value.
Negotiation is a fundamental process used in resolving conflicts, making business deals, and in managing working relationships with others. Negotiations occur for two reasons: (1) to resolve a problem or dispute between parties, or (2) to create something new that neither party could do on its own.
Negotiations styles are scholastically recognized as being broken down into two general categories and those are distributive bargaining styles and integrative negotiation styles. Distributive bargaining styles of negotiation are understood to be a competitive type of negotiation. “Distributive bargaining, also known as positional bargaining, negotiating zero-sum, competitive negotiation, or win-lose negotiation, is a type or style of negotiation in which the parties compete for the distribution of a fixed amount of value” (Business Blog Reviews, 2011). This type of negotiation skill or style approach might be best represented in professional areas such as the stock market where there is a fixed goal in mind or even in a garage sale negotiation where the owner would have a specific value of which he/she would not go below. In contrast, an integrative negotiation approach/style is that of cooperative bargaining, or win-win types ...
The first common theme is the importance of clear strategic intent and big picture thinking in negotiations. Before taking the Negotiation Behaviour unit, I always perceived negotiation as a fixed-pie, a zero-sum gain situation, where one party wins and the other party loses. This belief has often led me to a competitive behaviour in negotiation by trading the big picture thinking with the need to win, getting too detailed too quickly, leading to a positional approach instead of having a broad goal and explore for ways around problems to create value and get the best outcome.
Lewicki, R., Saunders, D.M., Barry B., (2010) Negotiation: Readings, Exercises, and Cases. 6th Ed. McGraw-Hill Irwin. New York, NY
Negotiation, as we’ve learned, is the process of communicating where parties can discuss problems and/or targets and attempt to solve them via dialogue in order to reach a resolution. While many individuals feel successful negotiations are due to a natural skill, the truth behind reaching a prime agreement is preparation. You need to know the issue, know yourself, and know your party. This type of preparation also includes knowing your needs and limits, understanding what the other party wants and anticipating their limits, asking the right questions, and being creative in your counteroffers.
McCarthy, A. (n.d.). 10 rules of negotiation. Negotiation Skills. Retrieved March 31, 2014, from http://www.negotiation-skills.org
Negotiation approaches are generally described as either distributive or integrative. At the heart of each strategy is a measurement of conflict between each party’s desired outcomes. Consider the following situation. Chris, an entrepreneur, is starting a new business that will occupy most of his free time for the near future. Living in a fancy new development, Chris is concerned that his new business will prevent him from taking care of his lawn, which has strict requirements under neighborhood rules. Not wanted to upset his neighbors, Chris decides to hire Matt to cut his grass.
Lewicki, J. R., Barry, B., & Saunders, M. D. (2011). Essentials of negotiation (5th ed.). New York, NY: McGraw Hill. ISBN-13: 9780073530369
Negotiation is a dialogue between two or more people or parties intended to reach a beneficial outcome over one or more issues where a conflict exists with respect to at least one of these issues. This beneficial outcome can be for all of the parties involved, or just for one or some of them.
...w to apply these tactics into practice. Understanding the meaning of each tactics is just the first stage, flexibility in the use of appropriate tactics in future issues is more important. Besides, I need to make a detailed plan before the negotiation. Firstly, analyzing the interests, perspectives and weak points of the opposite side and selecting suitable tactics. Secondly, preparing several response strategies will help me to control the situations. Thirdly, setting the minimum level what I can agree on the issue is also essential part of negotiation.
During this course, I have learned a lot about negotiating. We learned about almost every negotiating technique there is. We learned about cross-cultural negotiations, body language, Best Alternative To a Negotiated Agreement (BATNA), variables in negotiating, and many more. Before this course, I did not know that much about negotiating. I thought that negotiating was just about trading or convincing someone to give you what you want and you did not care about the other side, resulting in a win-lose. I now know that negotiating is about getting what you want, but also giving the other side what they want as well to result in a win-win. This paper is about how I am going to improve my negotiating skills over the next six months. In order for me to improve my negotiating skills, I believe I need to improve the following skills- my body language, communication, planning, and my interpersonal communications. By improving those skills, I can become an effective negotiator.
Lewicki, R. J., Barry, B., & Saunders, D. M. (2007). Essentials of Negotiation. New York: McGraw-Hill/ Irwin.
Lewicki, R. J., Saunders, D. M., & Barry, B. (2010). Negotiation: Readings, exercises, and cases. New York: McGraw-Hill Irwin
I believe that an effective negotiation attitude is confidence with honesty. The negotiator should have a clear view of what the outcome should look like before entering in the negotiation. Every negotiation is different, so the negotiator will need some patience with good communication skills. Not every deal someone makes is going to be hard or long. Some call for different types of approaches to make it an effective negotiation. There are routine negotiations that need patience from both parties, like, family’s negotiating what they will have for diner when they go out. Having dilemma’s in either honesty or trust can make negotiations ineffective for both parties. A lot of cultures value honesty very high. So to find out someone that wanted to do business with you was lying will ruin the relationship. Just like the used car negotiations, when people lost trust in each other, they could not benefit from that relationship again.