There are many different systems (communication pathways and subcultures) to address when creating or sustaining a culture of safety. Training professionals working in acute hospitals analyze the subcultures within their organization. A well planned assessment process before implementing any interventions should indicate areas in which additional support is needed. For example, leadership development, front-line staff engagement and empowerment, and cultural performance measures. Training is beneficial when an organization wants to educate their personnel on the expectations, policies, and communication pathways that are available to them (Liane Ginsburg et al.
Evidence Based Practice is considered to be a useful approach in the improvement of medicine and health care provided to patients. McClarey and Duff (1997), cited in Holloway and Freshwater (2007 p27) stated that nursing traditionally works towards improving patient care and outcomes by using scientific evidence. Sackett et al (1996 p71-72) reports that clinical practices become out dated quickly, so therefore it is imperative that new evidence is drawn up to allow growth within the health care setting. It is also essential that patient preferences are taken into account within the decision-making process, as it allows the patient to make an informed choice about the care or care options available to them. Sackett et al (1996), states that many references of Evidence Based Practice highlight the fact that a compassionate use of individual patient’s rights and preferences should inevitably be taken into account during the research process.
Clear communication avoids mistakes. With nursing care or health care in general we need to focus on explaining, clarifying, and communicating more; which is all for the health and benefit to our patients recovery, also making you a safer and more effective nurse. Ineffective communication is reported as a significant contributing factor in medical errors and inadvertent patient harm . In addition to causing physical and emotional harm to patients and their families, adverse events are also financially costly . In order to facilitate effective communication, one must understand what communication consist of and how it works.
Scheduling time together with colleagues is one strategic way of ensuring healthcare professionals are being supported as well as supporting others. To expand on this point, Thompson (2013) discusses the benefits of Schwartz Center Rounds, which is a forum for clinical and n... ... middle of paper ... ...tive institutional management are easily identified. Austin’s et al., study also highlights the need for educators, managers and caregivers to be aware of the possible consequences of dealing with trauma and to take positive steps to minimize the negative effects. It would also be beneficial to the healthcare setting to focus attention on the return of afflicted staff to their original place of work following the debilitating effects of compassion fatigue and what strategies can be uses to promote success. “The first step to creating, sustaining, and retaining the practice of health professionals, however, is to remove the social expectation that such practice can occur without the most basic of resources” (p.165).
As a professional in a helping role, I know the value of Rogers’s Theory as it applies to helping individuals make changes in their lives. Individuals know themselves best, and if they are seeking help, it is very important for the helper to get to know that person. The process of sharing or exchanging information, however, is only successful if the client feels comfortable enough to reveal intimate details about themselves. The helper facilitates that process by being present, attentive, empathetic, genuinely interested, and non-judgmental. People need to feel safe in order to reveal sensitive information, and it is the helper’s role to create such an environment that will promote exploration and ultimately an increased sense of health.
In my opinion, knowledge correlates highly with effective communication and help build a good nurse-patient rapport. Surveys by Casey & Wallis (2011) reported that the lack of communication is “palpably felt and can lead to patients feeling increased anxiety, vulnerability and powerlessness”. The common reasons for dissatisfaction with communication were due to poor explanation and incomplete response (Parliamentary and Health Service Ombudsman 2011). It has also been proven that patients are more likely to accept health problems, understand their treatment options and adhere to follow up instructions when they understand information provided by the nurses (Patient-centeredcare.org, 2014). This further substantiates the point that knowledge is key for effective communication with
In this respect, a management package in the form of a leaflet aimed at these patients has been prepared, (see appendix), which may improve patients’ knowledge. The report will evaluate how the risk could be minimised by using this leaflet. The rationale for selecting the identified risk comes from observations, during community placement, where many patients had chronic wounds, which would not heal, despite nursing interventions, which is supported by Moffat (2001). Personal observations highlighted that some patients may have a knowledge deficit about the importance of balanced diet, to achieve wounds healing. However, despite nurse’s involvement in verbal health promotion, some patients were reluctant to follow nurses’ advice, which may increase their risk (Wientjes, 2008).
Lack of clarity and differences in prioritising tasks among healthcare professionals in a team has been found to be a common cause of preventable adverse patient outcomes . The guidelines also indicate the importance of the MDT approach to the ward r... ... middle of paper ... ...w prepared patients are for ward rounds when they occur and how involved they feel in the decision making process of their own care. This would ensure that patient needs are being met by the ward round process. • In the pre ward-round briefing, assign each MDT member specific roles. This should aid the ward round process by increasing efficiency and reducing errors.
In the healthcare setting, effective communication is crucial (,). Even more so is a healthcare professionals ability to develop a therapeutic relationship with patients. Ineffective communication can lead to an inconsistent and inappropriate care for patients. (Carter and Levetown, 2004). Cognition stages, emotion and preexisting family relationships should be taken into consideration when caring for a paediatric patient.
This relationship is central to the client's concerned with approach to health care, and will show some of the skills that are developed by the medical practitioner, to enhance therapeutic relationship. Nursing is the art of caring, promoting, and optimizing of health and abilities, prevention of illness and suffering through the diagnosis and treatment of human response, and acts as advocator to individuals, families, communities, and populations. Thus, emotional intelligence and reflective practice are important components for building a therapeutic relationship. Therapeutic relationship in nursing can be built through emotional intelligence which means how can nurses potential for mastering the skills of Self-Awareness, Self-Management, Social Awareness, and Relationship Management translates into on-the-job success. In nursing, it is important to understand client’s emotions in order to provide the needed health care.